Comparison

itel NOW vs Exterio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itel NOW

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

Highlights
  • Streamlined claims workflow
  • Video guidance for photo and measurement submission
  • Checklist and icons for photo review
  • Progress feedback on test submissions
  • Intuitive navigation
  • In-app material testing (carpet, wood, vinyl, siding, roofing)
  • Option to send physical samples
Features
Read full description

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

About

Exterio

Features
Read full description

Built by a team with over a decade of exterior CRM experience serving hundreds of contractors today, Exterio is an AI-native CRM built to improve sales performance without sacrificing operations or production. Rebuilt with modern technology, Exterio helps contractors move faster with intelligent automations, follow up better with integrated communications, and present a more professional buying experience with digital sales proposals, all on a clean platform that can run the entire business. This app is a companion for subscribers to the Exterio web product.

Screenshots

itel NOW4 screens
Exterio4 screens

Verdict

The call

The clearest difference is update cadence: Exterio at every 10 days against itel NOW's every 6 weeks. Exterio also leads on iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

itel NOW ships an update every 6 weeks, Exterio every 10 days. The most recent releases landed on November 2, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
itel NOW versus Exterio: the parameters behind the verdict, then further details
Parameteritel NOWExterio
PriceFreeFree
Rating4.1 (2K ratings) — better—
Positive reviews17.6% of reviews—
Number of ratings2K — better—
Update frequencyEvery 6 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size149 MB42 MB
Age rating4+4+
DeveloperITEL Laboratories, Inc.Roof Chief LLC

In-app purchases

None

itel NOW

No in-app purchases

None

Exterio

No in-app purchases

Questions

Is itel NOW free?
itel NOW is free to download, with no in-app purchases.
Is Exterio free?
Exterio is free to download, with no in-app purchases.
Do itel NOW or Exterio have ads?
Neither itel NOW nor Exterio shows ads.
Which is updated more often, itel NOW or Exterio?
itel NOW ships an update every 6 weeks, and Exterio every 10 days. Most recently, itel NOW was updated on November 2, 2026 and Exterio on October 31, 2026.

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