itel NOW vs IntellencyInspector

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

IntellencyInspector is the iOS field companion for IntellencyManage — the multi-tenant claim management platform built for insurance inspection businesses. Pair your phone with your company in seconds using an 8-digit pairing code, and you're working from your live claim queue. Designed for the way inspectors actually work Most of your day happens between stops, in attics, on roofs, in the cab of your truck. IntellencyInspector keeps every claim, every photo, and every note one tap away — and uploads keep running in the background even when you've closed the app or lost signal. Daily schedule with drive times See today's stops in order, drag to reorder when traffic changes the plan, and get drive-time estimates between every stop. The dashboard map shows your full route at a glance, with completed claims marked in green so you always know how the day is shaping up. Guided Inspection Tap "Guided Inspection" on any claim and the app walks you through every photo your inspection script calls for — by area, in order, with reference images and the right lens pre-selected (wide, normal, ultra-wide, or telephoto). Add captions before upload so each shot lands with context already attached. Photo + document upload that doesn't quit Photos and documents upload in the background via iOS's secure URLSession daemon. Force-quit the app, lock your phone, lose signal — the transfer picks up where it left off the moment you're back on a network. Share Live Photos Generate a QR code and 6-digit OTP from any claim. Homeowners, adjusters, or contractors scan and see your inspection photos in their browser — no app install, no account required, fully gated by your company's sharing policy. Notes synced to XactAnalysis Every note you add is signed with your inspector name and sent to your XactAnalysis claim file automatically (or kept internal-only with one toggle). Billing rejected? You'll know why before you tap. The Rejected tab surfaces the QA rejection reason on every row, so you can see what needs fixing without drilling in. Push notifications that take you to the right place New claim assignment → straight to the acceptance screen. Billing rejection → straight to the Rejected tab. Paycheck → straight to the Pay tab. Tap a notification and you're where you need to be. Built for one company at a time Every IntellencyInspector install is paired with exactly one tenant Firebase project. Your data stays inside your company's silo. Switch companies any time with one tap. Requires an IntellencyManage account. Get one at intmanage.com. Need help? support@intellency.com.