Adobe Experience Manager Forms vs Dynamics 365 Field Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Adobe Experience Manager Forms
Empower your field workforce with mobile access to forms, documents, and workflows. Capture and verify data offline, sync when online, and prefill information for efficient processing. Streamline operations and eliminate manual data entry.
- Offline data capture and synchronization
- Prefill data through backend integration
- Electronic signatures and annotations
- Rich media data collection
- Customizable organizational branding
- Autosave feature for data protection
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This free app is designed for use with Adobe Experience Manager (AEM) Forms. It allows your field workforce to take forms, documents and associated workflows beyond desktops onto mobile devices. Capture or verify data offline and synchronize with the server when online. Eliminate clunky paper forms, rekeying data back at the office, and rework due to incomplete or missing information. Prefill data through backend system integration for faster processing in the field and once the task is completed, send data back to other systems. The application works with Adobe Experience Manager Forms Server versions 6.3, 6.4, and 6.5. Organizations use the AEM Forms app to: - Enroll customers for various services in-branch or in the field - Conduct field inspections on the go - Complete set of forms – sharing common data - Collect supporting data through rich media - Conduct form-related workflows while out of the office Special features: - Add electronic signatures and annotations— including photos, notes with timestamp and geo-location - Save snapshot of a form or task offline and retrieve at a later time when online - Customize the app to match organizational branding - Autosave feature prevents loss of critical data due to app failure or device reboot - Prefill form fields with templates feature for faster, efficient form filling For more information on Adobe Experience Manager Forms, visit adobe.com/go/aemforms
Dynamics 365 Field Service
Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.
- Robust offline capabilities
- Periodic data sync
- Customizable on Power Apps platform
- Access and interact with data
- Designed for field service workers
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Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
Screenshots
Verdict
The clearest difference is review sentiment: Adobe Experience Manager Forms at 100% against Dynamics 365 Field Service's 5%. Adobe Experience Manager Forms also leads on rating (5.0 vs 1.7) and iOS requirement (9.0 vs 16.0). Dynamics 365 Field Service's advantage is update cadence (every 3 weeks vs every 6 months) and ratings volume (224 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Adobe Experience Manager Forms holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 224 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 100% of Adobe Experience Manager Forms's written reviews are positive against 5% of Dynamics 365 Field Service's.
Adobe Experience Manager Forms ships an update every 6 months, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.
| Parameter | Adobe Experience Manager Forms | Dynamics 365 Field Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 1.7 (224 ratings) |
| Positive reviews | 100.0% of reviews — better | 5.0% of reviews |
| Number of ratings | 3 | 224 — better |
| Update frequency | Every 6 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 9.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 12 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | Adobe Inc. | Microsoft Corporation |
Customer experience
Adobe Experience Manager Forms
Dynamics 365 Field Service
Bugs and requests
Adobe Experience Manager Forms
Not enough reviews yet to summarise bugs or requests.
Dynamics 365 Field Service
Reported bugs
4 issues- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes
Requested features
4 requests- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability
In-app purchases
Adobe Experience Manager Forms
No in-app purchases
Dynamics 365 Field Service
No in-app purchases
Questions
Is Adobe Experience Manager Forms free?
Is Dynamics 365 Field Service free?
Which has better reviews, Adobe Experience Manager Forms or Dynamics 365 Field Service?
Do Adobe Experience Manager Forms or Dynamics 365 Field Service have ads?
Which is updated more often, Adobe Experience Manager Forms or Dynamics 365 Field Service?
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