Chaps & Co vs Viya
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chaps & Co
Book appointments and shop for products directly from your phone. Track your loyalty points and discover exclusive app-only offers. Stay connected with comprehensive media features.
- Appointment booking
- In-app shopping
- Loyalty program tracking
- Exclusive app offers
- Location finder
- Media features
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We're continuously committed to enhancing our customer experience. Introducing the Chaps & Co app - Bookings made from the palm of your hand. Also introducing, shopping, loyalty and comprehensive media features. #KeepItHandsomeDubai App Features Booking Loyalty Locations App only offers
Viya
Discover exclusive rewards and experiences across Dubai's top restaurants, leisure destinations, and golf courses. Access a world of offers at cafes, gyms, spas, pools, and private beaches, all within a free-to-download app.
- Lifestyle rewards
- Exclusive offers
- Restaurants and cafes
- Leisure destinations
- Golf courses
- Gyms, spas, pools, beaches
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Viya is Dubai’s lifestyle rewards app, offering residents and visitor’s rewards and experiences across leading restaurants, leisure destinations and golf courses. The Viya app is free to download and provides exclusive access to offers at various locations across Dubai. From restaurants and cafes, to gyms, spas, golf courses, pools and private beaches; Viya provides access to the good life in Dubai. The Viya lifestyle rewards app is part of Wasl Hospitality and Leisure.
Screenshots
Verdict
The clearest difference is rating: Viya at 4.6 against Chaps & Co's 3.0. Viya also leads on update cadence (every 6 weeks vs every 18 months) and ratings volume (354 vs 4). Chaps & Co's advantage is monetization model (free vs free with in-app purchases) and review sentiment (50% vs 30%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Viya holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Viya has 354 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 50% of Chaps & Co's written reviews are positive against 30% of Viya's, so the app with the better star average is not the one people write more warmly about.
Chaps & Co ships an update every 18 months, Viya every 6 weeks. The most recent releases landed on October 9, 2026 and October 27, 2026 respectively.
| Parameter | Chaps & Co | Viya |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) | 4.6 (354 ratings) — better |
| Positive reviews | 50.0% of reviews — better | 29.9% of reviews |
| Number of ratings | 4 | 354 — better |
| Update frequency | Every 18 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 22 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | Chaps and Co DMCC | Wasl |
Customer experience
Chaps & Co
Viya
Bugs and requests
Chaps & Co
Not enough reviews yet to summarise bugs or requests.
Viya
Reported bugs
30 issues- OTP not received via SMS
- OTP not received via email
- App crashes
- App not working
- Registration not possible
Show 25 moreShow fewer
- Login issues
- Spouse pass not working
- Voucher not working
- Payment methods cancel payments
- Unable to connect phone
- Booking system errors
- Cannot change junior golfer status
- Cannot log in
- Verification code never sent
- Passcode won't work
- Endless loop of OTPs
- App requires constant updates
- New version asks for details again
- New version doesn't work
- Invalid mobile number error
- Cannot update info because of OTP code
- Visa card not accepted for payment
- Setting up profile is challenging
- OTP email not received
- OTP doesn't come through
- Blocked from trying features
- Foreign phone numbers not accepted
- Mobile verification code does not work
- Delete account button doesn't work
- OTP arrives hours too late
Requested features
20 requests- Allow spouse pass to work
- Fix OTP issues for registration and login
- Improve customer service responsiveness
- Provide clear and transparent information
- Allow refunds for unused passes
Show 15 moreShow fewer
- Extend points expiry
- Improve venue selection
- Add search function to main page
- Fix booking system errors
- Allow cancellation or changes to bookings
- Add dark mode
- Make delete account button functional
- Allow use of foreign phone numbers for registration
- Improve app usability and navigation
- Fix issues with changing junior golfer status
- Allow easier login with different numbers
- Bring back removed restaurant offers
- Improve payment processing
- Allow updating personal details without OTP issues
- Test app updates more comprehensively
In-app purchases
Chaps & Co
No in-app purchases
Viya
No in-app purchases
