Premera vs CareAccess Live
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Premera
Access your health plan details, view claims, and find in-network providers. Manage your digital ID card, track deductibles, and review prescription information. This app is designed for individuals with employer-sponsored health coverage in Alaska and Washington State.
- View claims and payment details
- Access digital ID card
- Locate in-network providers
- Track deductible status
- Manage prescription information
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Keep your health plan info right in your pocket View your claims Access detailed claims information for you and your dependents from anywhere. Know when Premera receives a claim, when we pay it, and what the provider may bill you. Show your digital ID card Forgot your card? We’ve got you covered—right here on your phone. Show it, save it to your photo gallery, or send it to your doctor. Find care Locate nearby in-network doctors, hospitals, urgent care facilities, and more. Use the app to request an in-person medical appointment or to find virtual care included in your plan. Deductible met, or not yet? Don’t guess. Know how much you have left to pay each plan year before Premera starts paying for certain expenses. View your individual and family deductibles for medical and dental at any time. Prescriptions at a glance Use the Medicine Cabinet feature in the app to view a list of your prescriptions, including dosage and pharmacy information. Note: For 2026 plans, the Premera app supports only those who get coverage through their employer. The Premera app doesn’t currently support information for our Medicare Advantage or Medicare Supplement customers, or for those who bought an individual or family plan through Washington Healthplanfinder.org or HealthCare.gov. © 2026 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County. Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.
CareAccess Live
Connect with local emergency doctors via phone or computer for immediate health advice. Get answers to your medical questions, determine if a prescription is needed, or understand if you require emergency room care.
- Virtual doctor consultations
- Health question answering
- Prescription advice
- Emergency care guidance
- Accessible via phone or computer
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"CareAccess Live is your access to local emergency doctors for answers to your health questions through your phone or computer. Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? CareAccess Live doctors can answer all your questions. Whether you're at home, work, or school, CareAccess Live gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning,” or if you should “go to the emergency room.”"
Screenshots
Verdict
The clearest difference is rating: CareAccess Live at 5.0 against Premera's 1.8. CareAccess Live also leads on device support (3 vs 1) and iOS requirement (14.0 vs 17.0). Premera's advantage is ads (none vs shown) and ratings volume (389 vs 1). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CareAccess Live holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Premera has 389 ratings behind it against 1, so its average is the more settled of the two.
Premera ships an update every 2 weeks, CareAccess Live every 3 months. The most recent releases landed on October 24, 2026 and October 8, 2026 respectively.
| Parameter | Premera | CareAccess Live |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (389 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 7.5% of reviews | — |
| Number of ratings | 389 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 21 MB | 39 MB |
| Age rating | 12+ | 12+ |
| Developer | Premera Blue Cross | Adminco, Inc |
Customer experience
Premera
CareAccess Live
Bugs and requests
Premera
Reported bugs
3 issues- Constant login failures and account access problems
- Provider search feature not functioning properly
- App crashes and freezes on various user actions
Requested features
3 requests- Add Apple Wallet support for insurance card
- Improve provider search and directory accuracy
- Expand coverage to include Medicare and individual plans
CareAccess Live
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Premera
No in-app purchases
CareAccess Live
No in-app purchases
