CEC Connect vs Covington Connects
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CEC Connect
Manage your utility services conveniently from your mobile device. Pay bills, check account details, report outages, and contact support easily. Access office directions and sign up for important notifications.
- Pay bills
- Check account information
- Report outages
- Contact support (call, chat, email)
- Get office directions
- Sign up for notifications
Read full descriptionHide full description
Powerful service at your fingertips--wherever you go! We've packed your most requested services in one little app. Secure, easy and always on for you to: · Pay your bill · Check account information · Report an outage · Call, chat or send us an email · Get directions to our offices · Sign up for notifications
Covington Connects
Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.
- Submit service requests
- Track city response
- Upload photos of issues
- View community reports
- Report potholes, dumping, graffiti, and more
Read full descriptionHide full description
Covington Connects makes connecting with the city (Covington, Wash.) and reporting local problems easy and convenient. If you see an issue (like potholes, dumping, damaged street signs, non-emergency hazards, damaged trees, graffiti, and more) you can open the app, submit a service request and even track the city’s response. This app also allows you to upload photos and see reports made by other members of the community. Downloading and using Covington Connects is free and easy!
Screenshots
Verdict
The clearest difference is rating: Covington Connects at 4.9 against CEC Connect's 3.1. CEC Connect's advantage is device support (3 vs 1) and iOS requirement (14.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Covington Connects holds the better App Store score, 4.9 against 3.1. Both are backed by a comparable volume of ratings — 11 and 23 respectively.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on June 5, 2026 and September 17, 2026 respectively.
| Parameter | CEC Connect | Covington Connects |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (11 ratings) | 4.9 (23 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 11 | 23 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 109 MB | 148 MB |
| Age rating | 4+ | 12+ |
| Developer | Covington Electric Cooperative | City of Covington |
Customer experience
CEC Connect
Covington Connects
In-app purchases
CEC Connect
No in-app purchases
Covington Connects
No in-app purchases
Questions
Is CEC Connect free?
Is Covington Connects free?
Which has better reviews, CEC Connect or Covington Connects?
Do CEC Connect or Covington Connects have ads?
Which is updated more often, CEC Connect or Covington Connects?
Other comparisons
