mySSEMC vs Covington Connects
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySSEMC
Manage your Snapping Shoals EMC account on the go. View usage and billing details, make payments, and easily contact customer service. Find facility and payment dropbox locations with an integrated map.
- View account balance and due date
- Manage recurring payments
- View bill history with PDF versions
- Analyze energy usage graphs
- Contact customer service via email or phone
- Submit predefined service issue messages
- Locate facilities and payment dropboxes on a map
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mySSEMC provides Snapping Shoals EMC customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Covington Connects
Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.
- Submit service requests
- Track city response
- Upload photos of issues
- View community reports
- Report potholes, dumping, graffiti, and more
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Covington Connects makes connecting with the city (Covington, Wash.) and reporting local problems easy and convenient. If you see an issue (like potholes, dumping, damaged street signs, non-emergency hazards, damaged trees, graffiti, and more) you can open the app, submit a service request and even track the city’s response. This app also allows you to upload photos and see reports made by other members of the community. Downloading and using Covington Connects is free and easy!
Screenshots
Verdict
The clearest difference is rating: Covington Connects at 4.9 against mySSEMC's 2.8. mySSEMC's advantage is update cadence (every 2 months vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Covington Connects holds the better App Store score, 4.9 against 2.8. Both are backed by a comparable volume of ratings — 41 and 23 respectively.
mySSEMC ships an update every 2 months, Covington Connects every 3 months. The most recent releases landed on July 18, 2026 and September 17, 2026 respectively.
| Parameter | mySSEMC | Covington Connects |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (41 ratings) | 4.9 (23 ratings) — better |
| Positive reviews | 5.6% of reviews | — |
| Number of ratings | 41 — better | 23 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 30 MB | 148 MB |
| Age rating | 17+ | 12+ |
| Developer | Snapping Shoals EMC | City of Covington |
Customer experience
mySSEMC
Covington Connects
In-app purchases
mySSEMC
No in-app purchases
Covington Connects
No in-app purchases
