PSE vs Covington Connects
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
Covington Connects
Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.
- Submit service requests
- Track city response
- Upload photos of issues
- View community reports
- Report potholes, dumping, graffiti, and more
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Covington Connects makes connecting with the city (Covington, Wash.) and reporting local problems easy and convenient. If you see an issue (like potholes, dumping, damaged street signs, non-emergency hazards, damaged trees, graffiti, and more) you can open the app, submit a service request and even track the city’s response. This app also allows you to upload photos and see reports made by other members of the community. Downloading and using Covington Connects is free and easy!
Screenshots
Verdict
The clearest difference is rating: Covington Connects at 4.9 against PSE's 3.9. PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Covington Connects holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 14 and 23 respectively.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.
| Parameter | PSE | Covington Connects |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (14 ratings) | 4.9 (23 ratings) — better |
| Positive reviews | 13.9% of reviews | — |
| Number of ratings | 14 | 23 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 229 MB | 148 MB |
| Age rating | 4+ | 12+ |
| Developer | Puget Sound Energy | City of Covington |
Customer experience
PSE
Covington Connects
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
Covington Connects
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
Covington Connects
No in-app purchases









