Comparison

PSE vs Covington Connects

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PSE

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

Highlights
  • Check account balance
  • Make bill payments
  • Report power outages
  • Track outage restoration times
  • Manage personal preferences
  • Start, stop, or move service
Features
Read full description

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

About

Covington Connects

Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.

Highlights
  • Submit service requests
  • Track city response
  • Upload photos of issues
  • View community reports
  • Report potholes, dumping, graffiti, and more
Features
Read full description

Covington Connects makes connecting with the city (Covington, Wash.) and reporting local problems easy and convenient. If you see an issue (like potholes, dumping, damaged street signs, non-emergency hazards, damaged trees, graffiti, and more) you can open the app, submit a service request and even track the city’s response. This app also allows you to upload photos and see reports made by other members of the community. Downloading and using Covington Connects is free and easy!

Screenshots

PSE3 screens
Covington Connects4 screens

Verdict

The call

The clearest difference is rating: Covington Connects at 4.9 against PSE's 3.9. PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Covington Connects holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 14 and 23 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
PSE versus Covington Connects: the parameters behind the verdict, then further details
ParameterPSECovington Connects
PriceFreeFree
Rating3.9 (14 ratings)4.9 (23 ratings) — better
Positive reviews13.9% of reviews—
Number of ratings1423 — better
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better17.6
Further details — not scored
Size229 MB148 MB
Age rating4+12+
DeveloperPuget Sound EnergyCity of Covington

Customer experience

PSE

All ratings14 ratings
Positive71.4%
Neutral7.1%
Negative21.4%
Written reviews173 reviews
Positive13.9%
Neutral5.8%
Negative80.3%

Covington Connects

All ratings23 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

PSE

Reported bugs

3 issues
  • App freezes when trying to log in
  • Outage map does not show current outages
  • Keeps logging users out unexpectedly

Requested features

3 requests
  • Support for Apple Pay and digital wallets
  • Ability to schedule future bill payments
  • Improved outage status updates and ETAs

Covington Connects

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PSE

No in-app purchases

None

Covington Connects

No in-app purchases

Questions

Is PSE free?
PSE is free to download, with no in-app purchases.
Is Covington Connects free?
Covington Connects is free to download, with no in-app purchases.
Which has better reviews, PSE or Covington Connects?
Covington Connects is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while Covington Connects averages 4.9 from 23 ratings.
Do PSE or Covington Connects have ads?
Neither PSE nor Covington Connects shows ads.
Which is updated more often, PSE or Covington Connects?
PSE ships an update every 3 months, and Covington Connects every 3 months. Most recently, PSE was updated on September 18, 2026 and Covington Connects on September 17, 2026.

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