Comparison

Complete ID vs Allstate Identity Protection

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Complete ID

Easily monitor your identity protection account and credit information on the go. Receive alerts for potential fraud, track your credit score, and access restoration services. Stay informed and secure wherever you are.

Highlights
  • SSN Identity Monitoring
  • Dark Web Surveillance
  • U.S.-Based Restoration & 24/7 Support
  • Financial Account Takeover Monitoring
  • Three Bureau Credit Monitoring
  • VantageScore Tracking
Features
Read full description

Identity theft can happen anytime, anywhere. Monitor your Complete ID™ identity protection account information easily and securely with the app, so you can have peace of mind at all times. Never miss an update and make the most of your membership, wherever you are. Complete ID helps protect you from every angle with comprehensive identity and credit monitoring and assisting in identity restoration if identity theft were to happen to you. Get identity theft protection no matter where you are in life. The Complete ID app* unlocks the ability to: •  Update your personal accounts and information at any time •  View multiple identity protection monitoring services at-a-glance •  Monitor your credit to help financial security and to protect your identity •  Stay on top of notifications with dynamic headers •  View and monitor all alerts in one place •  Learn more with resources right at your fingertips Key Complete ID features: • SSN Identity Monitoring Get alerts for any name or address associated with your SSN and identity if they are being used fraudulently • Dark Web Surveillance Scans billions of breached records for your data and alerts you if your personal information has been exposed on the dark web • U.S.-Based Restoration & 24/7 Support Help restore your identity if it has been stolen with our dedicated restoration specialists  • Financial Account Takeover Monitoring Receive notifications for bank account applications, newly opened bank accounts, bank account takeovers, credit card applications, and new credit card openings. • Three Bureau Credit Monitoring** Get alerts if your personal information has been used to open or apply for a new credit card account. • Annual Three Bureau VantageScore®*** Track your VantageScore from Experian®, Transunion®, and Equifax® annually and see which financial behaviors are helping or hurting your credit score • Monthly VantageScore powered by Experian*** View your VantageScore every month and stay on top of your credit score About Complete ID: Complete ID is a comprehensive and multi-layered identity protection, credit monitoring, and identity restoration service. Complete ID is also a part of Experian, a global leader in identity security and one of the largest identity protection providers around. Support Link: https://completeid.com/contact-us/ Marketing Link: https://www.completeid.com/ Privacy Policy: https://www.completeid.com/privacy-policy/ Terms and Conditions: https://www.completeid.com/terms-and-conditions/ Copyright © 2021 Complete ID *You must be enrolled in Complete ID prior to downloading the app. **Monitoring with Experian begins within 48 hours of enrollment in Complete ID. Monitoring with Equifax and TransUnion takes approximately 4 days to begin. You may cancel your membership in Complete ID any time online or by calling 1-855-591-0202. ***Calculated on the VantageScore® 3.0 model. Your VantageScore 3.0 from Experian indicates your credit risk level and is not used by all lenders; your lender may use a score that’s different from your VantageScore 3.0. Click here to learn more about this: https://www.completeid.com/vantage-score-3-0/ Log in with your Complete ID account credentials after downloading the app or sign-in to enjoy these features and more. The Complete ID app makes it easy to: • Receive timely alert notifications delivered straight to your phone • Access your identity protection services while on the go • Login securely with fingerprint authentication on supported devices • Support link ° https://completeid.com/contact-us/ • Marketing link ° https://completeid.com/identity-protection-services/

About

Allstate Identity Protection

This app offers comprehensive protection for your personal information and that of your family. It provides alerts, dark web monitoring, and educational resources to detect and prevent identity theft. In the event of an incident, U.S.-based specialists offer 24/7 support for restoration.

Highlights
  • Personal information protection
  • Family member management
  • Dark web monitoring
  • Identity Health status
  • Educational materials
  • 24/7 restoration support
Features
Read full description

You’re in good hands® Stay protected wherever you are with the Allstate Identity Protection app – the all-in-one, easy-to-use app that helps protect your and your family's personal information right from your mobile device. Signing in is simple and secure. In a matter of seconds, you can review your alerts, see your Identity Health status, access dark web monitoring and any additional features included in your plan, easily manage family members covered by your plan, and more – putting advanced identity protection right at your fingertips. Explore our comprehensive collection of educational materials and tools, as well as alternative data sources that can help you detect identity theft before it occurs. Plus, our broad definition of family includes those 65 and older, even if they are not financially dependent on you or live with you — so you can have peace of mind that your loved ones are protected, too. And should you ever experience identity theft, you can rely on our U.S.-based restoration specialists to provide expert restoration support, 24/7/365. With an industry leading 98% satisfaction score following identity theft we believe restoration is more than just restoring accounts, it’s about making a person whole again. From start to finish, your identity theft case will be managed by an empathetic and dedicated expert that has the experience and knowledge to help resolve any and all types of cases. Not a member? Sign up at aip.com or check if your employer offers Allstate Identity Protection as a benefit at http://aip.com/employee Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.

Screenshots

Complete ID3 screens
Allstate Identity Protection4 screens

Verdict

The call

The clearest difference is rating: Allstate Identity Protection at 4.8 against Complete ID's 1.8. Allstate Identity Protection also leads on review sentiment (37% vs 4%) and ratings volume (417 vs 74). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Allstate Identity Protection holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: Allstate Identity Protection has 417 ratings behind it against 74, so its average is the more settled of the two. Written reviews point the same way: 4% of Complete ID's written reviews are positive against 37% of Allstate Identity Protection's.

UpkeepUpdate frequency

Complete ID ships an update every 3 months, Allstate Identity Protection every 4 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
Complete ID versus Allstate Identity Protection: the parameters behind the verdict, then further details
ParameterComplete IDAllstate Identity Protection
PriceFreeFree
Rating1.8 (74 ratings)4.8 (417 ratings) — better
Positive reviews3.7% of reviews37.3% of reviews — better
Number of ratings74417 — better
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size58 MB3 MB
Age rating4+4+
DeveloperCSIDAllstate Insurance Company

Customer experience

Complete ID

All ratings75 ratings
Positive16.0%
Neutral2.7%
Negative81.3%
Written reviews82 reviews
Positive3.7%
Neutral3.7%
Negative92.7%

Allstate Identity Protection

All ratings398 ratings
Positive95.2%
Neutral3.0%
Negative1.8%
Written reviews67 reviews
Positive37.3%
Neutral7.5%
Negative55.2%

Bugs and requests

Complete ID

Not enough reviews yet to summarise bugs or requests.

Allstate Identity Protection

Reported bugs

33 issues
  • App cannot trust a device, requiring code every time
  • Codes disappear in messages too quickly
  • Back gestures don't work on iPhone
  • Only way to go back is to click the logo and restart
  • App cannot stay logged in on phone
Show 28 more
  • Consistent MFA glitch
  • MFA when it should ask for master password
  • Email alerts don't link directly to the app
  • App doesn't remember username and password
  • Forgot My Password text code not recognized
  • App spins in circles after login
  • Blank white screen after login and MFA
  • App won't open
  • Errors logging in
  • Face ID stopped working
  • Cannot add Gmail account
  • Cannot login to app after latest update
  • Returns 'Sorry, we are unable to access your account' screen
  • App is just an embedded iframe viewer
  • Forms for opting out of marketing don't work
  • App asks to use TouchID on iPhone 12 (no FaceID support)
  • Alerts show 'something went wrong' when trying to view details
  • App doesn't remember login credentials and OTP
  • App never loads
  • App doesn't load unless on VPN
  • App logs in, sends code, and spins
  • App just spins and spins after login
  • App never transitions out of the loading state
  • Blank white screen when launching app
  • Cannot remove what it finds
  • Cannot cancel subscription
  • Cannot add Gmail account (loading screen forever)
  • Cannot add more than 1 email

Requested features

19 requests
  • Add a back button for iPhone users
  • Implement Face ID authentication
  • Allow setup for both phone lines for robocall feature
  • Add import option for passwords from Keychain and Chrome
  • Integrate authentication codes into the app
Show 14 more
  • Allow users to stay logged in on their phone
  • Add ability to use Face ID/biometrics to login
  • Improve password manager functionality
  • Add more dark web monitoring categories
  • Allow lower threshold for low balance alerts
  • Add links to website in email alerts for quick action
  • Improve functionality to remove personal information from people finder websites
  • Add a feature to indicate dark web monitoring is active
  • Allow adding more email addresses to be monitored
  • Improve functionality for adding family members
  • Provide more options for action after a data breach
  • Enable Touch ID/Face ID support
  • Add more advanced features to compete with Norton 360
  • Allow monitoring of younger children's credit

In-app purchases

None

Complete ID

No in-app purchases

None

Allstate Identity Protection

No in-app purchases

Questions

Is Complete ID free?
Complete ID is free to download, with no in-app purchases.
Is Allstate Identity Protection free?
Allstate Identity Protection is free to download, with no in-app purchases.
Which has better reviews, Complete ID or Allstate Identity Protection?
Allstate Identity Protection is rated higher. Complete ID averages 1.8 out of 5 from 74 ratings, while Allstate Identity Protection averages 4.8 from 417 ratings.
Do Complete ID or Allstate Identity Protection have ads?
Neither Complete ID nor Allstate Identity Protection shows ads.
Which is updated more often, Complete ID or Allstate Identity Protection?
Complete ID ships an update every 3 months, and Allstate Identity Protection every 4 months. Most recently, Complete ID was updated on October 24, 2026 and Allstate Identity Protection on October 29, 2026.

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