Ask Laguna vs EmpyreanGO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ask Laguna
Report community issues like graffiti or potholes directly to City Hall. Submit real-time information with photos or videos and track the status of your requests. This app helps make your city more responsive to resident needs.
- Report community issues
- Submit real-time information
- Attach photos/videos
- Auto-assign location
- Track request status
- Receive city messages
Read full descriptionHide full description
Whether the issue is graffiti, a pothole or a request for information, you can be part of the solution by being City Hall’s eyes in the community. Identifying and reporting the issues you come across in your day helps make City Hall aware of important issues and helps them to be responsive to the needs of the community. • Just point, click and submit real-time information on issues • Attach a photograph or video to illustrate the problem • Assign the location of the issue, or the app auto-assigns it for you. City Staff will receive your case immediately and you can even use your phone to check on the status and receive messages from the City on your request as it is processed.
EmpyreanGO
Manage all your employee benefits in one convenient app. Access healthcare ID cards, receive personalized recommendations, and easily find care providers. This application simplifies benefit administration for participating employees.
- Review all benefits
- Access healthcare ID cards
- Personalized benefit recommendations
- Find care easily
- Benefit administration
Read full descriptionHide full description
The benefits app that you’ll actually want to use. EmpyreanGO is a free mobile app for any employee and benefit participant of a company that partners with Empyrean to administer their HR and benefits programs. With EmpyreanGO, you can: - Review all your benefits in one place - Access your healthcare ID cards - Get personalized benefit recommendations - Easily find care *Some features may not be available to all users
Screenshots
Verdict
Ask Laguna and EmpyreanGO both sit at 1.0 stars, but that hides the real split: 13% of EmpyreanGO's written reviews are positive against 0% of Ask Laguna's. EmpyreanGO also leads on ratings volume (9 vs 1). Ask Laguna's advantage is iOS requirement (14.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.0 for Ask Laguna against 1.0 for EmpyreanGO. That said, the two scores are not equally well evidenced: EmpyreanGO has 9 ratings behind it against 1, so its average is the more settled of the two. Written reviews are what separate them: 0% of Ask Laguna's written reviews are positive against 13% of EmpyreanGO's.
Ask Laguna ships an update every 3 months, EmpyreanGO every 2 months. The most recent releases landed on October 7, 2026 and October 21, 2026 respectively.
| Parameter | Ask Laguna | EmpyreanGO |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 1.0 (9 ratings) |
| Positive reviews | 0.0% of reviews | 12.5% of reviews — better |
| Number of ratings | 1 | 9 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 26 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Laguna Beach | Empyrean Benefit Solutions, Inc |
Customer experience
Ask Laguna
EmpyreanGO
Bugs and requests
Ask Laguna
Not enough reviews yet to summarise bugs or requests.
EmpyreanGO
Reported bugs
31 issues- Cannot log in
- Error messages for non-existent buttons
- Mobile app requires more characters than web portal
- App doesn't load
- App is slow
Show 26 moreShow fewer
- Cannot find employer
- Verification code issues
- Incorrect benefit information displayed
- Registration button not working
- Routes to 404 error
- App lags, cannot view bills
- Cannot input phone number
- Two-factor authentication configuration issues
- Cannot register
- Registration screen throws SSN error without asking for it
- Cannot find user even with correct info
- Login issues after initial registration
- Cannot find company
- Login loop/stuck in browser
- Login successful but cannot return to app
- App gets stuck after login
- Employee ID length mismatch
- Company cannot be found
- No option to register
- Login requires Face ID but doesn't work
- User not found for password recovery
- Childhood nickname required for recovery
- No support phone numbers
- Orientation upside down on iPad
- Company search returns nothing
- Error message on company name input
Requested features
5 requests- Dark mode support
- Fix registration errors
- Add a register button
- Improve company search functionality
- Fix orientation issues on iPad
In-app purchases
Ask Laguna
No in-app purchases
EmpyreanGO
No in-app purchases
