Gilbert 311 vs My Edmond
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gilbert 311
Report non-emergency issues like potholes or broken streetlights in your community. Submit requests with location details and track their status. Engage with local government to improve your neighborhood.
- Report non-emergency issues
- Tag issue location
- Track report status
- Communicate with local government
- Improve community services
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Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.
My Edmond
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My Edmond is the official City of Edmond app designed to make it easy for residents to report issues and help keep our community safe, clean, and well maintained. With My Edmond, residents can quickly report concerns such as potholes, streetlight outages, code enforcement issues, drainage problems, and other non-emergency matters directly to the City. Simply submit a request, add photos and location details, and track its status as City staff work to resolve the issue. The app provides a simple and convenient way to connect with City services anytime, anywhere—helping Edmond respond efficiently and keep neighborhoods looking their best. Features include: Easy reporting of non-emergency city issues Photo and location submission for accurate requests Status updates and tracking on reported issues Direct connection to City of Edmond services User-friendly design built specifically for residents My Edmond puts City services at your fingertips and empowers residents to play an active role in caring for our community. Thank you for helping make Edmond a great place to grow!
Screenshots
Verdict
Gilbert 311 and My Edmond are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Gilbert 311 | My Edmond |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (397 ratings) — better | — |
| Positive reviews | 60.0% of reviews | — |
| Number of ratings | 397 — better | — |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone |
| Requires iOS | 17.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 141 MB | 150 MB |
| Age rating | 12+ | 12+ |
| Developer | Town of Gilbert | City of Edmond OK |
In-app purchases
Gilbert 311
No in-app purchases
My Edmond
No in-app purchases









