AlarmNet 360 vs DICE Tech Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlarmNet 360
This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.
- Account creation
- Communicator activation
- Security panel configuration
- Sensor and keypad attachment
- Z-Wave device setup
- TC2 device configuration
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The Resideo AlarmNet360 Mobile App provides activation, installation and support for Resideo Security Panels and Security Communicators* The Resideo AlarmNet360 App will allow you to create accounts, activate communicators, configure security panels, attach sensors, attach keypads, setup Z-Wave Devices and configure TC2 devices like cameras and doorbells. Try the ProSeries Wizard for a quick and easy setup process. The AlarmNet360 Wizard supports Pro A7 Plus and Pro A7 security panels and sensors. *The following Panels/Communicators may be activated/programmed on the AlarmNet360 Mobile app. • Resideo ProSeries Panels o Pro A7 Plus o Pro A7 • Lyric Panels o LCP500 o Gateway (via separate link available on login screen) • Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached o Vista 21 o Vista 15P/Sia o Vista 20P/Sia o Vista 10P/Sia o Vista 21ip If your communicator or panel is not listed here, please visit our main website @www.alarmnet360.com to onboard your device.
DICE Tech Assist
This mobile application offers technicians and dealers enhanced efficiency for managing security system accounts. It eliminates the need for laptops and allows access from anywhere, streamlining business operations.
- Mobile efficiency for technicians and dealers
- Manage security system accounts
- Eliminates need for laptops
- Access from anywhere
- User-friendly software
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Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Tech Assist Application provides technicians and dealers with the mobile efficiency to take your business to the next level. In addition to eliminating the need for bulky laptops, the mobile dealer application can be accessed anywhere allowing the dealer and technician to complete the necessary tasks for their security system accounts.
Screenshots
Verdict
The clearest difference is rating: AlarmNet 360 at 4.4 against DICE Tech Assist's 4.0. AlarmNet 360 also leads on ratings volume (844 vs 2). DICE Tech Assist's advantage is update cadence (every 2 months vs every 5 months) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AlarmNet 360 holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: AlarmNet 360 has 844 ratings behind it against 2, so its average is the more settled of the two.
AlarmNet 360 ships an update every 5 months, DICE Tech Assist every 2 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | AlarmNet 360 | DICE Tech Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (844 ratings) — better | 4.0 (2 ratings) |
| Positive reviews | 18.2% of reviews | — |
| Number of ratings | 844 — better | 2 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 19 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | Dice Corporation |
Customer experience
AlarmNet 360
DICE Tech Assist
Bugs and requests
AlarmNet 360
Reported bugs
10 issues- Blank white login screen after first use
- App crashes requiring reinstallation
- Login credentials not saving properly
- Greyed out interface elements
- Sync failures with LTEM-PXV/A communicators
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- Account lookup fails despite accounts existing on web portal
- App freezes and becomes unresponsive
- Error messages during account changes
- Incompatibility with LTE-XV and LTE-IV communicators
- Data sync issues between panel and app
Requested features
11 requests- Biometric authentication (Touch/Face recognition)
- Search accounts by name instead of account number
- Larger text/font sizes for accessibility
- Account list view for existing accounts
- Reset password commands for Total Connect
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- Master user email/SMS change functionality
- WOC HD video camera integration
- Radio activation capability
- Report generation and history viewing
- Support for more panel types beyond Lyric
- Improved mobile web experience
DICE Tech Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AlarmNet 360
No in-app purchases
DICE Tech Assist
No in-app purchases
Questions
Is AlarmNet 360 free?
Is DICE Tech Assist free?
Which has better reviews, AlarmNet 360 or DICE Tech Assist?
Do AlarmNet 360 or DICE Tech Assist have ads?
Which is updated more often, AlarmNet 360 or DICE Tech Assist?
Other comparisons
