AlarmNet 360 vs SureCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlarmNet 360
This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.
- Account creation
- Communicator activation
- Security panel configuration
- Sensor and keypad attachment
- Z-Wave device setup
- TC2 device configuration
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The Resideo AlarmNet360 Mobile App provides activation, installation and support for Resideo Security Panels and Security Communicators* The Resideo AlarmNet360 App will allow you to create accounts, activate communicators, configure security panels, attach sensors, attach keypads, setup Z-Wave Devices and configure TC2 devices like cameras and doorbells. Try the ProSeries Wizard for a quick and easy setup process. The AlarmNet360 Wizard supports Pro A7 Plus and Pro A7 security panels and sensors. *The following Panels/Communicators may be activated/programmed on the AlarmNet360 Mobile app. • Resideo ProSeries Panels o Pro A7 Plus o Pro A7 • Lyric Panels o LCP500 o Gateway (via separate link available on login screen) • Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached o Vista 21 o Vista 15P/Sia o Vista 20P/Sia o Vista 10P/Sia o Vista 21ip If your communicator or panel is not listed here, please visit our main website @www.alarmnet360.com to onboard your device.
SureCall
Connect directly to your SureCall booster to monitor its status and access device information. This app provides a streamlined way to manage your signal booster's performance.
- Direct booster connection
- View device information
- Monitor booster status
- Streamlined management
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Use the app to connect to the SureCall booster directly and view the device information.
Screenshots
Verdict
The clearest difference is review sentiment: SureCall at 100% against AlarmNet 360's 18%. SureCall also leads on rating (5.0 vs 4.4) and update cadence (every 5 weeks vs every 5 months). AlarmNet 360's advantage is ratings volume (809 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SureCall holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: AlarmNet 360 has 809 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 18% of AlarmNet 360's written reviews are positive against 100% of SureCall's.
AlarmNet 360 ships an update every 5 months, SureCall every 5 weeks. The most recent releases landed on September 25, 2026 and September 14, 2026 respectively.
| Parameter | AlarmNet 360 | SureCall |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (809 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 18.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 809 — better | 3 |
| Update frequency | Every 5 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14 — better |
| Further details — not scored | ||
| Size | 19 MB | 27 MB |
| Age rating | 4+ | 9+ |
| Developer | Resideo Technologies, Inc. | SureCall, Inc |
Customer experience
AlarmNet 360
SureCall
Bugs and requests
AlarmNet 360
Reported bugs
10 issues- Blank white login screen after first use
- App crashes requiring reinstallation
- Login credentials not saving properly
- Greyed out interface elements
- Sync failures with LTEM-PXV/A communicators
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- Account lookup fails despite accounts existing on web portal
- App freezes and becomes unresponsive
- Error messages during account changes
- Incompatibility with LTE-XV and LTE-IV communicators
- Data sync issues between panel and app
Requested features
11 requests- Biometric authentication (Touch/Face recognition)
- Search accounts by name instead of account number
- Larger text/font sizes for accessibility
- Account list view for existing accounts
- Reset password commands for Total Connect
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- Master user email/SMS change functionality
- WOC HD video camera integration
- Radio activation capability
- Report generation and history viewing
- Support for more panel types beyond Lyric
- Improved mobile web experience
SureCall
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AlarmNet 360
No in-app purchases
SureCall
No in-app purchases
