AlarmNet 360 vs iPoint Tech Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlarmNet 360
This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.
- Account creation
- Communicator activation
- Security panel configuration
- Sensor and keypad attachment
- Z-Wave device setup
- TC2 device configuration
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The Resideo AlarmNet360 Mobile App provides activation, installation and support for Resideo Security Panels and Security Communicators* The Resideo AlarmNet360 App will allow you to create accounts, activate communicators, configure security panels, attach sensors, attach keypads, setup Z-Wave Devices and configure TC2 devices like cameras and doorbells. Try the ProSeries Wizard for a quick and easy setup process. The AlarmNet360 Wizard supports Pro A7 Plus and Pro A7 security panels and sensors. *The following Panels/Communicators may be activated/programmed on the AlarmNet360 Mobile app. • Resideo ProSeries Panels o Pro A7 Plus o Pro A7 • Lyric Panels o LCP500 o Gateway (via separate link available on login screen) • Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached o Vista 21 o Vista 15P/Sia o Vista 20P/Sia o Vista 10P/Sia o Vista 21ip If your communicator or panel is not listed here, please visit our main website @www.alarmnet360.com to onboard your device.
iPoint Tech Pro
This app facilitates rapid data input for iPoint users in the field. Technicians can update work orders and tasks, with support for both online and offline data entry.
- Quick data entry
- Update work orders
- Update tasks
- Online data entry
- Offline data entry
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iPointTech allows for quick and easy data entry into iPoint when working from the field. Tech's are able to update work orders, tasks, etc...either 'online' or 'offline'
Screenshots
Verdict
The clearest difference is review sentiment: iPoint Tech Pro at 100% against AlarmNet 360's 18%. iPoint Tech Pro also leads on update cadence (every 9 days vs every 5 months). AlarmNet 360's advantage is rating (4.4 vs 2.3) and ratings volume (834 vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AlarmNet 360 holds the better App Store score, 4.4 against 2.3. That said, the two scores are not equally well evidenced: AlarmNet 360 has 834 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 18% of AlarmNet 360's written reviews are positive against 100% of iPoint Tech Pro's, so the app with the better star average is not the one people write more warmly about.
AlarmNet 360 ships an update every 5 months, iPoint Tech Pro every 9 days. The most recent releases landed on October 17, 2026 and October 5, 2026 respectively.
| Parameter | AlarmNet 360 | iPoint Tech Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (834 ratings) — better | 2.3 (7 ratings) |
| Positive reviews | 18.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 834 — better | 7 |
| Update frequency | Every 5 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 19 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | iPoint, LLC |
Customer experience
AlarmNet 360
iPoint Tech Pro
Bugs and requests
AlarmNet 360
Reported bugs
10 issues- Blank white login screen after first use
- App crashes requiring reinstallation
- Login credentials not saving properly
- Greyed out interface elements
- Sync failures with LTEM-PXV/A communicators
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- Account lookup fails despite accounts existing on web portal
- App freezes and becomes unresponsive
- Error messages during account changes
- Incompatibility with LTE-XV and LTE-IV communicators
- Data sync issues between panel and app
Requested features
11 requests- Biometric authentication (Touch/Face recognition)
- Search accounts by name instead of account number
- Larger text/font sizes for accessibility
- Account list view for existing accounts
- Reset password commands for Total Connect
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- Master user email/SMS change functionality
- WOC HD video camera integration
- Radio activation capability
- Report generation and history viewing
- Support for more panel types beyond Lyric
- Improved mobile web experience
iPoint Tech Pro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AlarmNet 360
No in-app purchases
iPoint Tech Pro
No in-app purchases
Questions
Is AlarmNet 360 free?
Is iPoint Tech Pro free?
Which has better reviews, AlarmNet 360 or iPoint Tech Pro?
Do AlarmNet 360 or iPoint Tech Pro have ads?
Which is updated more often, AlarmNet 360 or iPoint Tech Pro?
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