Thomson Reuters Authenticator vs Excelsior EMC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thomson Reuters Authenticator
This app provides an additional layer of security for accessing Thomson Reuters software. It uses multi-factor authentication to verify your identity, protecting your data with a combination of something you know, have, and are.
- Multi-factor authentication
- Secure data protection
- Approve/ignore sign-on requests
- Automatic setup via QR code
- Support for multiple accounts
- Offline code generation
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Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data. Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple. If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time. Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels: 1) Something you KNOW (your login and password) 2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app) 3) Something you ARE (Face ID / Touch ID) Features include: • Automatic setup via QR code • Support for multiple accounts • Generate verification codes without a data connection
Excelsior EMC
Manage your utility account with ease. Access account details, view bills and balances, make payments, and schedule alerts. Stay connected with important updates and social media.
- Account management
- Bill viewing
- Payment processing
- Payment location finder
- Alert and reminder scheduling
- Push notifications
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and stay connected with us on Facebook. Nearly everything you can do from our “Customer Service Portal” can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: Excelsior EMC at 2.2 against Thomson Reuters Authenticator's 1.2. Excelsior EMC also leads on iOS requirement (12.0 vs 14.0). Thomson Reuters Authenticator's advantage is ratings volume (1.8K vs 6) and review sentiment (11% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Excelsior EMC holds the better App Store score, 2.2 against 1.2. That said, the two scores are not equally well evidenced: Thomson Reuters Authenticator has 1.8K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 11% of Thomson Reuters Authenticator's written reviews are positive against 0% of Excelsior EMC's, so the app with the better star average is not the one people write more warmly about.
Thomson Reuters Authenticator ships an update every 5 months, Excelsior EMC every 7 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Thomson Reuters Authenticator | Excelsior EMC |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (1.8K ratings) | 2.2 (6 ratings) — better |
| Positive reviews | 10.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.8K — better | 6 |
| Update frequency | Every 5 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 6 MB | 123 MB |
| Age rating | +4 | 4+ |
| Developer | Thomson Reuters | Excelsior Electric Membership Corporation |
Customer experience
Thomson Reuters Authenticator
Excelsior EMC
Bugs and requests
Thomson Reuters Authenticator
Reported bugs
3 issues- QR code not working or unavailable
- Fails to authenticate even with correct credentials
- Permanently locked out after device change
Requested features
3 requests- Ability to delete old accounts
- Clearer instructions and documentation
- Notification support for approvals
Excelsior EMC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Thomson Reuters Authenticator
No in-app purchases
Excelsior EMC
No in-app purchases
Questions
Is Thomson Reuters Authenticator free?
Is Excelsior EMC free?
Which has better reviews, Thomson Reuters Authenticator or Excelsior EMC?
Do Thomson Reuters Authenticator or Excelsior EMC have ads?
Which is updated more often, Thomson Reuters Authenticator or Excelsior EMC?
Other comparisons
