MaX UC vs Thomson Reuters Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MaX UC
Manage your home or office phone services from any device, anywhere. Features include high-quality audio, cross-device chat syncing, visual voicemail with transcriptions, and real-time contact presence. The app is designed with accessibility in mind, meeting WCAG 2.1 AA guidelines.
- High quality audio
- Cross-device chat syncing
- Visual voicemail with transcriptions
- Real-time contact presence
- Accessibility support (WCAG 2.1 AA)
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IMPORTANT: Full telephony functionality is only available as directed by your telephone service provider. With MaX UC, you can take control of your home or office telephony services on any device, wherever you are. For the past year we have focused on making our MaX UC apps more accessible. Important enhancements like supporting landscape mode, large font size and full screen reader support means that MaX UC meets the WCAG 2.1 AA accessibility guidelines. This is an important milestone that helps us to support all our users, no matter their access needs. Key features: - High quality audio optimized for both Wi-Fi, and 3G/4G connections. - Chat on any device to others in your business, with messages synced across your devices so you can pick up the conversation any time. - Powerful voicemail control with alerts, transcriptions of your received messages, and visual voicemail management. - Realtime presence from your business contacts to help you get in touch at the right time, and custom presence to help others reach you. NOTE: Your service provider may not offer all features listed or may require you to pay additional subscription charges to access certain features. Contact your service provider for information. MaX UC also requires data or Wi-Fi access. Use of these services may incur additional charges.
Thomson Reuters Authenticator
This app provides an additional layer of security for accessing Thomson Reuters software. It uses multi-factor authentication to verify your identity, protecting your data with a combination of something you know, have, and are.
- Multi-factor authentication
- Secure data protection
- Approve/ignore sign-on requests
- Automatic setup via QR code
- Support for multiple accounts
- Offline code generation
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Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data. Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple. If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time. Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels: 1) Something you KNOW (your login and password) 2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app) 3) Something you ARE (Face ID / Touch ID) Features include: • Automatic setup via QR code • Support for multiple accounts • Generate verification codes without a data connection
Screenshots
Verdict
The clearest difference is rating: MaX UC at 4.1 against Thomson Reuters Authenticator's 1.2. MaX UC also leads on update cadence (every 2 months vs every 5 months). Thomson Reuters Authenticator's advantage is iOS requirement (14.0 vs 17.6). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MaX UC holds the better App Store score, 4.1 against 1.2. Both are backed by a comparable volume of ratings — 1.1K and 1.8K respectively. Written reviews point the same way: 18% of MaX UC's written reviews are positive against 11% of Thomson Reuters Authenticator's.
MaX UC ships an update every 2 months, Thomson Reuters Authenticator every 5 months. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.
| Parameter | MaX UC | Thomson Reuters Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (1.1K ratings) — better | 1.2 (1.8K ratings) |
| Positive reviews | 17.7% of reviews — better | 10.7% of reviews |
| Number of ratings | 1.1K | 1.8K — better |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 130 MB | 6 MB |
| Age rating | 17+ | +4 |
| Developer | Metaswitch | Thomson Reuters |
Customer experience
MaX UC
Thomson Reuters Authenticator
User reviews
MaX UC
From 1.1K App Store ratingsWhat we love
- 🚀 Excellent POTS replacement
- 👍 Great soft phone app
- 💡 Can answer calls from anywhere
Room to improve
- 🐛 Crashes frequently
- 🐛 Unreliable call quality
- 🐛 Constant reconnecting issues
- 🐛 Inability to transfer or park calls
- 🐛 Ignores Focus mode
Thomson Reuters Authenticator
From 1.8K App Store ratingsWhat we love
- 🚀 Easy setup
- 🔒 Secure authentication
- 👍 Works as expected
Room to improve
- 🐛 Difficult to migrate to new device
- 👎 Unintuitive and confusing
- 🤯 Impossible to use without corporate account
Bugs and requests
MaX UC
Reported bugs
4 issues- Incoming calls go straight to voicemail
- Calls drop or fail to connect
- Chat messages disappear or don't sync
- App crashes after iOS updates
Requested features
4 requests- Add texting functionality
- Provide more ringtone and volume options
- Implement call parking and transfer features
- Improve Bluetooth compatibility
Thomson Reuters Authenticator
Reported bugs
3 issues- QR code not working or unavailable
- Fails to authenticate even with correct credentials
- Permanently locked out after device change
Requested features
3 requests- Ability to delete old accounts
- Clearer instructions and documentation
- Notification support for approvals
In-app purchases
MaX UC
No in-app purchases
Thomson Reuters Authenticator
No in-app purchases
Questions
Is MaX UC free?
Is Thomson Reuters Authenticator free?
Which has better reviews, MaX UC or Thomson Reuters Authenticator?
Do MaX UC or Thomson Reuters Authenticator have ads?
Which is updated more often, MaX UC or Thomson Reuters Authenticator?
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