R-U-B-B-I-S-H-!
This has got to be the worst programme I have ever had to use.
Abysmal
Please stop asking each time I open the app if I want reminders. I do not. I just want to be able to log into the software quickly.
app is impossible to use if one is not a corporation.
This app is impossible to use if one is not a corporation. Opening the app requires scanning a QR code, but there is no instrction to locate such a code. I tried to create an account on Reuters connect, but the site will not let me create an account with my yahoo email address, insisting on a corporate account. I do not want to use my company’s servers for this personal task, which is a violation of our company’s policies punishable by dismissal and would give my boss access to my personal financial information. This app is practically unusable by regular people. Unfortunately, no way to rate 0 stars.
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Frigging stupid
Horrible
Great authenticator
Don’t listen to anyone else here or let the ratings keep you from using this app with TR products. The app works fine. It has a lot of bad reviews here because everyone trying to use it is 77 years old.
Mike
Just horrible
Absolutely useless
Zero Stars
Needs notification
This app is a pain to use . Every time I need MFA I have to find and open the app. No notifications are sent to the phone to simplify the process. I’ve set everything on I possibly can.
When it works it's fine
The problem is this app stops sending notifications randomly, usually during the season, and then fumbling for my phone to get to the approval in time. PLEASE fix that and I'll change it to 5 stars.
Difficult
Very difficult to use and way more difficult than other authentication apps
2 Factor Authentication
App is extremely confusing to use for 2 factor authentication. I want to automatically or manually get 2 Factor but it just puts me in a loop.
Frustrated user
This app will not let me enter a code manually. I can’t scan my browser when the app is open. This is stupid.
Reason is it’s secure is it’s impossible to use.
Think about a chocolate teapot, at least that would leave a nice taste although rather messy. Please accountants use something else this is an unmitigated nightmare.
Appt
I can’t get in. How am I supposed to take a pic of the bar code with my own phone, when it’s in the phone?
Byzantine incomprehensible app
Worst app ever
Disgruntled user
Totally baffling. Keeps telling me to scan QR code when nothing has been sent
Only because zero stars isn’t an option
Worst app ever. Makes life more difficult even when it works, but if often doesn’t even function.
Absolutely rubbish
Pointless and unnecessary
Rubbish
It offers no support whilst I’m stuck in an endless loop of QR code requests and nothing to scan.
The help function just goes on endlessly with a diatribe of non sensical jargon.
I’m in the tech industry and this fails on so many levels!!!
Rubbish
It offers no support whilst I’m stuck in an endless loop of QR code requests and nothing to scan.
The help function just goes on endlessly with a diatribe of non sensical jargon.
I’m in the tech industry and this fails on so many levels!!!
Worthless App
Completely worthless. This app has no redeeming value. Useless to check on anything.
Need to be able to delete
I now have three former codes still popping up every time I open the app. I need to be able to delete them, and I need to be able to name the ones I use because it just becomes a guessing game of possible numbers.
