Thomson Reuters Authenticator vs TruGrid Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thomson Reuters Authenticator
This app provides an additional layer of security for accessing Thomson Reuters software. It uses multi-factor authentication to verify your identity, protecting your data with a combination of something you know, have, and are.
- Multi-factor authentication
- Secure data protection
- Approve/ignore sign-on requests
- Automatic setup via QR code
- Support for multiple accounts
- Offline code generation
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Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data. Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple. If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time. Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels: 1) Something you KNOW (your login and password) 2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app) 3) Something you ARE (Face ID / Touch ID) Features include: • Automatic setup via QR code • Support for multiple accounts • Generate verification codes without a data connection
TruGrid Authenticator
Enhance your online security with this multi-factor authentication app. It generates one-time passcodes for logging into accounts, providing an extra security layer even if your password is compromised. Works offline and supports any TOTP-compatible sites.
- Multi-factor authentication
- TOTP-based security
- Offline passcode generation
- QR code setup
- Multiple account support
- Account nickname editing
- PIN code protection
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TruGrid Authenticator works with TruGrid.com and any site that supports Google Authenticator or TOTP-based two-factor authentication. Improve your account security with an easy to use multi-factor authentication application. Provides an additional layer of security when signing in to accounts, so that even if someone had your password, they could not access your account. Once setup, when you sign into your account, you will use your login and password PLUS a one-time, rotating passcode generated from the TruGrid Authenticator. This will work even if you are temporarily offline. FEATURES: - Supports any TOTP-compatible sites that already supports Google Authenticator - Quick setup via QR code scan - Add as many accounts as you would like - Edit account nicknames - Search for accounts - Setup PIN code When using the TruGrid Authenticator on TruGrid.com or any other website that supports MFA, just scan the QR code when prompted. HOW TO USE IT 1. Download the TruGrid Authenticator to your mobile device 2. Enable MFA (or sometimes called 2FA) on your account. Note: This is enabled by default when logging into TruGrid.com accounts 3. When prompted with a QR code, select Add in TruGrid Authenticator to scan and add the new account 4. Select the new account row added in TruGrid Authenticator 5. Enter code from TruGrid Authenticator into your site, app or service
Screenshots
Verdict
The clearest difference is review sentiment: TruGrid Authenticator at 83% against Thomson Reuters Authenticator's 11%. TruGrid Authenticator also leads on rating (4.3 vs 1.2) and update cadence (monthly vs every 5 months). Thomson Reuters Authenticator's advantage is ratings volume (1.8K vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TruGrid Authenticator holds the better App Store score, 4.3 against 1.2. That said, the two scores are not equally well evidenced: Thomson Reuters Authenticator has 1.8K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 11% of Thomson Reuters Authenticator's written reviews are positive against 83% of TruGrid Authenticator's.
Thomson Reuters Authenticator ships an update every 5 months, TruGrid Authenticator monthly. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.
| Parameter | Thomson Reuters Authenticator | TruGrid Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (1.8K ratings) | 4.3 (7 ratings) — better |
| Positive reviews | 10.6% of reviews | 83.3% of reviews — better |
| Number of ratings | 1.8K — better | 7 |
| Update frequency | Every 5 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 6 MB | 32 MB |
| Age rating | +4 | 4+ |
| Developer | Thomson Reuters | N.E. Desktop Software, Inc. |
Customer experience
Thomson Reuters Authenticator
TruGrid Authenticator
Bugs and requests
Thomson Reuters Authenticator
Reported bugs
3 issues- QR code not working or unavailable
- Fails to authenticate even with correct credentials
- Permanently locked out after device change
Requested features
3 requests- Ability to delete old accounts
- Clearer instructions and documentation
- Notification support for approvals
TruGrid Authenticator
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Thomson Reuters Authenticator
No in-app purchases
TruGrid Authenticator
No in-app purchases
Questions
Is Thomson Reuters Authenticator free?
Is TruGrid Authenticator free?
Which has better reviews, Thomson Reuters Authenticator or TruGrid Authenticator?
Do Thomson Reuters Authenticator or TruGrid Authenticator have ads?
Which is updated more often, Thomson Reuters Authenticator or TruGrid Authenticator?
Other comparisons
