Thomson Reuters Authenticator vs R! Softphone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thomson Reuters Authenticator
This app provides an additional layer of security for accessing Thomson Reuters software. It uses multi-factor authentication to verify your identity, protecting your data with a combination of something you know, have, and are.
- Multi-factor authentication
- Secure data protection
- Approve/ignore sign-on requests
- Automatic setup via QR code
- Support for multiple accounts
- Offline code generation
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Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data. Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple. If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time. Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels: 1) Something you KNOW (your login and password) 2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app) 3) Something you ARE (Face ID / Touch ID) Features include: • Automatic setup via QR code • Support for multiple accounts • Generate verification codes without a data connection
R! Softphone
This SIP softphone app enables free calling between users and supports push notifications and HD voice and video. It's designed to work with the R! Softphone platform.
- SIP softphone functionality
- Push notifications
- HD voice and video support
- Free calling between app users
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R! Softphone's accompanying softphone app to the R! Softphone platform. A SIP softphone app that supports push notifications, HD voice and video, and more. In addition to this, R! Softphone's app provides • Free calling between app users
Screenshots
Verdict
The clearest difference is rating: R! Softphone at 5.0 against Thomson Reuters Authenticator's 1.2. Thomson Reuters Authenticator's advantage is ratings volume (1.8K vs 3) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
R! Softphone holds the better App Store score, 5.0 against 1.2. That said, the two scores are not equally well evidenced: Thomson Reuters Authenticator has 1.8K ratings behind it against 3, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 5 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Thomson Reuters Authenticator | R! Softphone |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (1.8K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 10.6% of reviews | — |
| Number of ratings | 1.8K — better | 3 |
| Update frequency | Every 5 months | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 6 MB | 99 MB |
| Age rating | +4 | 4+ |
| Developer | Thomson Reuters | Inphonex.com LLC |
Customer experience
Thomson Reuters Authenticator
R! Softphone
Bugs and requests
Thomson Reuters Authenticator
Reported bugs
3 issues- QR code not working or unavailable
- Fails to authenticate even with correct credentials
- Permanently locked out after device change
Requested features
3 requests- Ability to delete old accounts
- Clearer instructions and documentation
- Notification support for approvals
R! Softphone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Thomson Reuters Authenticator
No in-app purchases
R! Softphone
No in-app purchases
Questions
Is Thomson Reuters Authenticator free?
Is R! Softphone free?
Which has better reviews, Thomson Reuters Authenticator or R! Softphone?
Do Thomson Reuters Authenticator or R! Softphone have ads?
Which is updated more often, Thomson Reuters Authenticator or R! Softphone?
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