Comparison

積金局個人帳戶電子查詢 (MPFA ePA) vs AIA+ HK

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

積金局個人帳戶電子查詢 (MPFA ePA)

This app allows MPF scheme members to electronically check their personal MPF accounts anytime. It provides access to trustee contact information, fund fee details, and the latest MPFA news for easy account management.

Highlights
  • Electronic MPF personal account lookup
  • Access MPF trustee contact information
  • View MPF fund fee details
  • Browse latest MPFA news
  • Easy MPF account management
Features
Read full description

The e-Enquiry of Personal Account (“ePA”) is an electronic platform established by the Mandatory Provident Fund Schemes Authority (“MPFA”) to provide an easy-accessible channel for members of MPF schemes to look up their own MPF personal accounts at any time. Hong Kong Identity Card holders can register for the ePA service. Apart from checking your own MPF Personal Account(s), you can also access the contact information of MPF trustees, information on Fees of MPF Funds and browsing latest MPF news from MPFA, for your easy management of your MPF accounts.

About

AIA+ HK

Manage your insurance policies, submit and track claims, and access health services. Earn rewards through the AIA Vitality program and stay updated on new products and offers.

Highlights
  • Manage insurance policies and premiums
  • Submit and track claims
  • Find network doctors and health services
  • Earn rewards with AIA Vitality
  • View and transfer ePremium coupons
  • Access latest product information
Features
Read full description

The AIA+ mobile app for AIA Hong Kong and Macau customers helps you to manage your insurance, submit and track claims, enjoy AIA Vitality and much more! Key features include: - Pay your insurance premium and view policies, coverage and account value - Submit and track the progress of your medical, accident, and travel claims; and check claim balance - Find network doctors and access health services - Earn and redeem fabulous rewards with AIA Vitality and AIA Points - View and transfer ePremium coupons - Learn about the latest AIA products and offers View and manage your AIA insurance policies and accounts - Quickly pay your insurance premium - View your insurance policies, coverage details, account value, and MPF balance Submit and track your claims - Submit a medical, accident or travel claim - Track the progress of your claim and receive status notifications Access health and wellness services - Find network doctors and healthcare service providers - View your medical or AIA Vitality membership card - By reading your health and fitness data from Apple HealthKit, you can do health assessments, track your daily steps and accept challenges to earn rewards with AIA Vitality And more! - Register or update an account with your mobile number instead of login ID - Log in with face recognition, fingerprint recognition, or password - Earn and redeem fabulous prizes with AIA Points - View and transfer your ePremium coupons - Learn about the latest AIA products and offers WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES The AIA+ mobile app/ web version is provided on an “as is” basis without any warranty of any kind, including without limitation all warranties of merchantable quality, fitness for a particular purpose or any other warranty whether expressed or implied. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchantability and fitness for a particular purpose. LIMITATION OF LIABILITY AIA shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of revenue, loss of data or data use, loss of business and/or loss of anticipated savings. AIA’s maximum liability for any damages arising out of the use of AIA+ whether in contract or tort (including negligence) or otherwise, shall be limited to the re-supply of the AIA Apps. Note: “AIA” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

Screenshots

積金局個人帳戶電子查詢 (MPFA ePA)4 screens
AIA+ HK4 screens

Verdict

The call

The clearest difference is review sentiment: AIA+ HK at 50% against 積金局個人帳戶電子查詢 (MPFA ePA)'s 3%. AIA+ HK also leads on rating (4.7 vs 3.0) and update cadence (fortnightly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AIA+ HK holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: AIA+ HK has 611 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 3% of 積金局個人帳戶電子查詢 (MPFA ePA)'s written reviews are positive against 50% of AIA+ HK's.

UpkeepUpdate frequency

積金局個人帳戶電子查詢 (MPFA ePA) ships an update every 4 months, AIA+ HK fortnightly. Both last shipped on September 23, 2026.

Scorecard4 real differences · 6 level
積金局個人帳戶電子查詢 (MPFA ePA) versus AIA+ HK: the parameters behind the verdict, then further details
Parameter積金局個人帳戶電子查詢 (MPFA ePA)AIA+ HK
PriceFreeFree
Rating3.0 (3 ratings)4.7 (611 ratings) — better
Positive reviews3.4% of reviews50.0% of reviews — better
Number of ratings3611 — better
Update frequencyEvery 4 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size17 MB121 MB
Age rating4+17+
DeveloperMPFAAIA International Limited

Customer experience

積金局個人帳戶電子查詢 (MPFA ePA)

All ratings3 ratings
Positive33.3%
Neutral33.3%
Negative33.3%
Written reviews58 reviews
Positive3.4%
Neutral1.7%
Negative94.8%

AIA+ HK

All ratings611 ratings
Positive95.3%
Neutral1.0%
Negative3.8%
Written reviews112 reviews
Positive50.0%
Neutral2.7%
Negative47.3%

Bugs and requests

積金局個人帳戶電子查詢 (MPFA ePA)

Not enough reviews yet to summarise bugs or requests.

AIA+ HK

Reported bugs

18 issues
  • Face ID authentication loops endlessly without granting access
  • OTP verification failures and repeated requests
  • Password reset functionality broken or unresponsive
  • App fails to load on WiFi connections
  • Vitality points and exercise data reset to zero
Show 13 more
  • Health data sync with Apple Health not working
  • Doctor search fails when filtering by multiple districts
  • Navigation returns to previous page instead of search results
  • Invoice files from photo submissions cannot be viewed
  • App crashes when accessing claims history
  • Fitness activity data not properly registered or counted
  • System error messages when accessing documents
  • App becomes unresponsive during lunch hours
  • Vitality section not displaying after version updates
  • Back button unresponsive on iPhone 14 Pro
  • App stuck on welcome screen indefinitely
  • Notification badges and tabs disappearing during navigation
  • Inconsistent page loading with missing content

Requested features

15 requests
  • Auto-login functionality to avoid repeated password entry
  • Save card details for future payments
  • Edit claims within 24 hours of submission
  • Improved notification system via email/SMS/phone
  • Better fund price comparison display
Show 10 more
  • iPad app version
  • Ability to view past payment history
  • Downloadable coupons for offline access
  • More coupon variety for redemption
  • Clearer instructions for fund transfers
  • Health app integration with better sync
  • More Vitality reward options beyond current offerings
  • Simplified password requirements with flexibility
  • Persistent login across sessions
  • Better doctor search filtering across regions

In-app purchases

None

積金局個人帳戶電子查詢 (MPFA ePA)

No in-app purchases

None

AIA+ HK

No in-app purchases

Questions

Is 積金局個人帳戶電子查詢 (MPFA ePA) free?
積金局個人帳戶電子查詢 (MPFA ePA) is free to download, with no in-app purchases.
Is AIA+ HK free?
AIA+ HK is free to download, with no in-app purchases.
Which has better reviews, 積金局個人帳戶電子查詢 (MPFA ePA) or AIA+ HK?
AIA+ HK is rated higher. 積金局個人帳戶電子查詢 (MPFA ePA) averages 3.0 out of 5 from 3 ratings, while AIA+ HK averages 4.7 from 611 ratings.
Do 積金局個人帳戶電子查詢 (MPFA ePA) or AIA+ HK have ads?
Neither 積金局個人帳戶電子查詢 (MPFA ePA) nor AIA+ HK shows ads.
Which is updated more often, 積金局個人帳戶電子查詢 (MPFA ePA) or AIA+ HK?
積金局個人帳戶電子查詢 (MPFA ePA) ships an update every 4 months, and AIA+ HK fortnightly. Most recently, 積金局個人帳戶電子查詢 (MPFA ePA) was updated on September 23, 2026 and AIA+ HK on September 23, 2026.

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