CHA 311 vs Renter Toolkit
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHA 311
Report city issues like potholes and graffiti quickly and easily. Connect directly with your local government to get problems resolved.
- Report city issues
- Track issue status
- Submit photos
- Receive updates
- Connect with city services
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with CHA 311!
Renter Toolkit
Manage your rental property with tools for repair requests, document storage, rent tracking, and move-in/out inspections. Access legal aid and export your data easily.
- Maintenance request logging
- Secure document storage
- Rent payment tracking
- Move-in/out inspection reports
- Accommodation request generation
- Legal aid directory
- Data export options
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Renter Toolkit helps renters create clear records, prepare communications, and find current official or nonprofit legal-help resources. START WITHOUT AN ACCOUNT Core tools work without signing in. Records stay on your device by default. REPAIR REQUESTS Build a written repair request with issue details, urgency, photos, and a communication history. Follow-up reminders are planning tools, not legal deadlines. DOCUMENT VAULT & RECORDS Organize leases, notices, receipts, photos, notes, rent payments, and condition reports. Export readable records for your own review or to share with an advocate. EVICTION-PAPER ORGANIZER Use on-device text extraction to organize details from a notice or court paper. Automated classification and dates can be wrong. The app does not calculate or certify filing, cure, hearing, or move-out deadlines. It links to current official court forms where available and to official or nonprofit help sources. COURT-FORM PREPARATION WORKSHEETS Prepare a clearly labeled worksheet that organizes information to copy into the court's current official form. Worksheets are not official court forms and are not substitutes for a filing. RENTAL SCREENING / ADVERSE ACTION Organize a rental-denial notice and prepare a free-report request or dispute template. Any 60-day date is shown only after you confirm when you received the notice. CFPB sources are included. REASONABLE ACCOMMODATION REQUESTS Prepare and edit a disability-related accommodation or modification request with a link to current HUD information. HOUSING SEARCH & LANGUAGE ACCESS Track listings and use translated tour questions. Automated or unreviewed translations may contain errors; legal-critical copy stays in reviewed English until qualified human review. OPTIONAL TENANT PRO Tenant Pro adds opt-in cloud backup, supported file restoration, household sharing, and priority issue routing. Response times vary and are not guaranteed. The purchase sheet shows the current localized price, auto-renewal terms, and any introductory-trial eligibility. Free-user feedback is also reviewed as capacity permits. Renter Toolkit is a 501(c)(3) nonprofit public charity service published by Storrs Magic (EIN: 42-4510474). Subscription proceeds help cover infrastructure and maintenance as usage and features grow. PRIVACY Core records are stored locally by default. Operating-system sharing or backup features may copy data outside the app. If you choose Tenant Pro cloud backup, supported data is protected by authenticated account and household access controls and provider encryption in transit and at rest; it is not represented as end-to-end encrypted. Household members you invite can access shared records. LEGAL INFORMATION ONLY Renter Toolkit is not a law firm and does not provide legal advice or representation. Laws, forms, and procedures change and can vary locally. Read the original paper, use the linked source, and contact a court clerk, legal-aid organization, or licensed attorney for advice about your situation.
Screenshots
Verdict
The clearest difference is rating: Renter Toolkit at 5.0 against CHA 311's 2.5. Renter Toolkit also leads on update cadence (every 4 days vs every 4 months). CHA 311's advantage is in-app purchases (none vs 2) and ratings volume (61 vs 1). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Renter Toolkit sells 2 in-app purchases, starting at $0.99 per month. CHA 311 asks for nothing beyond the download.
Renter Toolkit holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHA 311 has 61 ratings behind it against 1, so its average is the more settled of the two.
CHA 311 ships an update every 4 months, Renter Toolkit every 4 days. Both last shipped on October 24, 2026.
| Parameter | CHA 311 | Renter Toolkit |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (61 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 28.6% of reviews | — |
| Number of ratings | 61 — better | 1 |
| Update frequency | Every 4 months | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 46 MB | 48 MB |
| Age rating | 17+ | 17+ |
| Developer | City of Chattanooga | Salmun Kazerounian |
Customer experience
CHA 311
Renter Toolkit
In-app purchases
CHA 311
No in-app purchases
Renter Toolkit
- fix it PLEASE Pro Monthly7 Days trial$0.991 Month
- fix it PLEASE Pro Yearly$49.991 Year









