OfficerTRAK vs St. Cloud Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OfficerTRAK
This platform connects off-duty police officers, their agencies, and clients needing their services. It streamlines the entire process of off-duty assignments, offering user-friendly online and mobile tools for easy, fast, and organized management. The system ensures transparency for all parties involved, allowing officers to focus on their primary duties.
- Connects officers, agencies, and customers
- Manages off-duty assignments
- User-friendly online and mobile tools
- Fast and connected process
- Organized information access
- Transparent status for all parties
Read full descriptionHide full description
OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format. What do agencies, customers, and officers love about OfficerTRAK®? • It’s easy – Online and mobile tools are user-friendly. • It’s fast – Every piece of the process is connected. • It’s organized – Find the information you need, when you need it. • It’s transparent – Officers, agencies, and customers know where they stand at all times. OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.
St. Cloud Connect
This official city application provides residents with direct access to municipal services and information. Stay informed about city news, events, and important announcements. Connect with your local government for a more engaged community experience.
- Access city news and announcements
- Information on local events
- Direct connection to municipal services
- Official city government app
- Updates on community happenings
Read full descriptionHide full description
The official mobile application for the City of St. Cloud, Florida.
Screenshots
Verdict
The clearest difference is rating: OfficerTRAK at 2.6 against St. Cloud Connect's 2.0. OfficerTRAK also leads on ads (none vs shown) and update cadence (monthly vs every 19 months). St. Cloud Connect's advantage is iOS requirement (12.0 vs 16). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OfficerTRAK holds the better App Store score, 2.6 against 2.0. That said, the two scores are not equally well evidenced: OfficerTRAK has 356 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 30% of OfficerTRAK's written reviews are positive against 0% of St. Cloud Connect's.
OfficerTRAK ships an update monthly, St. Cloud Connect every 19 months. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.
| Parameter | OfficerTRAK | St. Cloud Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (356 ratings) — better | 2.0 (3 ratings) |
| Positive reviews | 29.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 356 — better | 3 |
| Update frequency | Monthly — better | Every 19 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 16 | 12.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Off Duty Management Inc. | City of St Cloud, Florida Municipal Government |
Customer experience
OfficerTRAK
St. Cloud Connect
Bugs and requests
OfficerTRAK
Reported bugs
15 issues- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds
Show 10 moreShow fewer
- Notifications received but no new jobs appear in app
- Clicking notifications doesn't navigate to specific job
- App fails to load jobs properly
- Settings and filters don't work as intended
- Session crashes when app is minimized
- Inconsistent performance on newer iPhone models (iPhone 16 Pro)
- Desktop/web version also slow and unreliable
- Random crashes during job selection
- App takes 3-5+ minutes to load
- Excessive lag when navigating between sections
Requested features
11 requests- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station
Show 6 moreShow fewer
- Earnings summary (month-to-date, year-to-date)
- Shift trading functionality
- Quick job drop/release feature
- Multi-device login prevention to ensure fair access
- Improved job sorting and filtering options
- Better notification customization
St. Cloud Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OfficerTRAK
No in-app purchases
St. Cloud Connect
No in-app purchases
