OfficerTRAK vs Access Winter Haven
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OfficerTRAK
This platform connects off-duty police officers, their agencies, and clients needing their services. It streamlines the entire process of off-duty assignments, offering user-friendly online and mobile tools for easy, fast, and organized management. The system ensures transparency for all parties involved, allowing officers to focus on their primary duties.
- Connects officers, agencies, and customers
- Manages off-duty assignments
- User-friendly online and mobile tools
- Fast and connected process
- Organized information access
- Transparent status for all parties
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OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format. What do agencies, customers, and officers love about OfficerTRAK®? • It’s easy – Online and mobile tools are user-friendly. • It’s fast – Every piece of the process is connected. • It’s organized – Find the information you need, when you need it. • It’s transparent – Officers, agencies, and customers know where they stand at all times. OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.
Access Winter Haven
Report local issues like potholes and damaged signs easily. This app uses your GPS location and allows photo/video uploads to document problems. Track the status of your submitted requests and explore other city services.
- Report local problems
- GPS location detection
- Photo and video uploads
- Track report status
- Submit requests for maintenance
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For those potholes, damaged street signs, and other local problems that need attention, the Access Winter Haven app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, damaged trees, park equipment, and others. Residents can track the status of reports they or other members of the community have submitted. Residents can also call Winter Haven at 863-291-5600 for information on any City service and to report a problem in town or visit us at 451 Third Street NW, Winter Haven, FL for free notary service or general town information.
Screenshots
Verdict
The clearest difference is rating: Access Winter Haven at 4.5 against OfficerTRAK's 2.6. OfficerTRAK's advantage is review sentiment (30% vs 0%) and update cadence (monthly vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Access Winter Haven holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: OfficerTRAK has 356 ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 30% of OfficerTRAK's written reviews are positive against 0% of Access Winter Haven's, so the app with the better star average is not the one people write more warmly about.
OfficerTRAK ships an update monthly, Access Winter Haven every 5 months. The most recent releases landed on October 23, 2026 and October 30, 2026 respectively.
| Parameter | OfficerTRAK | Access Winter Haven |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (356 ratings) | 4.5 (14 ratings) — better |
| Positive reviews | 29.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 356 — better | 14 |
| Update frequency | Monthly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 16 — better | 18.0 |
| Further details — not scored | ||
| Size | 61 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Off Duty Management Inc. | City of Winter Haven, FL |
Customer experience
OfficerTRAK
Access Winter Haven
Bugs and requests
OfficerTRAK
Reported bugs
15 issues- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds
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- Notifications received but no new jobs appear in app
- Clicking notifications doesn't navigate to specific job
- App fails to load jobs properly
- Settings and filters don't work as intended
- Session crashes when app is minimized
- Inconsistent performance on newer iPhone models (iPhone 16 Pro)
- Desktop/web version also slow and unreliable
- Random crashes during job selection
- App takes 3-5+ minutes to load
- Excessive lag when navigating between sections
Requested features
11 requests- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station
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- Earnings summary (month-to-date, year-to-date)
- Shift trading functionality
- Quick job drop/release feature
- Multi-device login prevention to ensure fair access
- Improved job sorting and filtering options
- Better notification customization
Access Winter Haven
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OfficerTRAK
No in-app purchases
Access Winter Haven
No in-app purchases
