OfficerTRAK vs Cool Guard
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OfficerTRAK
This platform connects off-duty police officers with agencies and customers for assignments. It offers user-friendly online and mobile tools for managing the entire off-duty assignment process, ensuring speed, organization, and transparency for all parties involved.
- User-friendly interface
- Online and mobile tools
- Organized assignment management
- Transparent process tracking
- Focus on on-duty work
- Simple clock in/out
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OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format. What do agencies, customers, and officers love about OfficerTRAK®? • It’s easy – Online and mobile tools are user-friendly. • It’s fast – Every piece of the process is connected. • It’s organized – Find the information you need, when you need it. • It’s transparent – Officers, agencies, and customers know where they stand at all times. OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.
Cool Guard
Monitor your K9 partner's environmental comfort levels remotely. Receive instant push notifications and view warning or alarm events when heat or cold triggers are met. Allows departments and dispatch to monitor K9 status.
- K9 comfort tracking
- Heat and cold trigger alerts
- Push notifications
- Warning and alarm event display
- Department and 911 dispatch monitoring
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Now you can track the comfort of you K9 Partner anytime on your smart phone. Anytime the Heat Index reaches your hot or cold trigger set point, the Cool Guard K9 Handler App send a push notification to you and quickly displays the Warning or Alarm event in the app so that you can check on your partner. Your Department and 911 Dispatch has eyes on your K9 Partner as part of the capability of this app.
Screenshots
Verdict
The clearest difference is rating: Cool Guard at 5.0 against OfficerTRAK's 2.6. OfficerTRAK's advantage is ratings volume (359 vs 2) and iOS requirement (16 vs 26.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cool Guard holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: OfficerTRAK has 359 ratings behind it against 2, so its average is the more settled of the two.
OfficerTRAK ships an update every 4 weeks, Cool Guard every 2 weeks. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | OfficerTRAK | Cool Guard |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (359 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 29.3% of reviews | — |
| Number of ratings | 359 — better | 2 |
| Update frequency | Every 4 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 16 — better | 26.2 |
| Further details — not scored | ||
| Size | 62 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Off Duty Management Inc. | TouchLync, Inc |
Customer experience
OfficerTRAK
Cool Guard
Bugs and requests
OfficerTRAK
Reported bugs
15 issues- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds
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- Notifications received but no new jobs appear in app
- Clicking notifications doesn't navigate to specific job
- App fails to load jobs properly
- Settings and filters don't work as intended
- Session crashes when app is minimized
- Inconsistent performance on newer iPhone models (iPhone 16 Pro)
- Desktop/web version also slow and unreliable
- Random crashes during job selection
- App takes 3-5+ minutes to load
- Excessive lag when navigating between sections
Requested features
11 requests- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station
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- Earnings summary (month-to-date, year-to-date)
- Shift trading functionality
- Quick job drop/release feature
- Multi-device login prevention to ensure fair access
- Improved job sorting and filtering options
- Better notification customization
Cool Guard
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OfficerTRAK
No in-app purchases
Cool Guard
No in-app purchases
