Comparison

OfficerTRAK vs Ogden Serve

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OfficerTRAK

This platform connects off-duty police officers with agencies and customers for assignments. It offers user-friendly online and mobile tools for managing the entire off-duty assignment process, ensuring speed, organization, and transparency for all parties involved.

Highlights
  • User-friendly interface
  • Online and mobile tools
  • Organized assignment management
  • Transparent process tracking
  • Focus on on-duty work
  • Simple clock in/out
Features
Read full description

OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format. What do agencies, customers, and officers love about OfficerTRAK®? • It’s easy – Online and mobile tools are user-friendly. • It’s fast – Every piece of the process is connected. • It’s organized – Find the information you need, when you need it. • It’s transparent – Officers, agencies, and customers know where they stand at all times. OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.

About

Ogden Serve

Report non-emergency issues in your city quickly and easily. Submit details about potholes, graffiti, and other neighborhood problems directly to your local government.

Highlights
  • Report potholes
  • Report graffiti
  • Submit neighborhood issues
  • Direct city reporting
  • Fast issue submission
Features
Read full description

See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with Ogden Serve!

Screenshots

OfficerTRAK4 screens
Ogden Serve2 screens

Verdict

The call

The clearest difference is rating: Ogden Serve at 5.0 against OfficerTRAK's 2.6. OfficerTRAK's advantage is ratings volume (360 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ogden Serve holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: OfficerTRAK has 360 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

OfficerTRAK ships an update every 4 weeks, Ogden Serve every 2 weeks. The most recent releases landed on November 11, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
OfficerTRAK versus Ogden Serve: the parameters behind the verdict, then further details
ParameterOfficerTRAKOgden Serve
PriceFreeFree
Rating2.6 (360 ratings)5.0 (1 ratings) — better
Positive reviews29.3% of reviews—
Number of ratings360 — better1
Update frequencyEvery 4 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS1615.0 — better
Further details — not scored
Size62 MB126 MB
Age rating4+4+
DeveloperOff Duty Management Inc.GOGov, Inc.

Customer experience

OfficerTRAK

All ratings359 ratings
Positive38.2%
Neutral3.3%
Negative58.5%
Written reviews116 reviews
Positive29.3%
Neutral6.9%
Negative63.8%

Ogden Serve

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

OfficerTRAK

Reported bugs

15 issues
  • App crashes on first open, requires reopening
  • Crashes when switching between apps
  • Freezes when accessing calendar or other apps
  • Jobs show as available when already taken
  • Notifications appear but don't trigger sounds
Show 10 more
  • Notifications received but no new jobs appear in app
  • Clicking notifications doesn't navigate to specific job
  • App fails to load jobs properly
  • Settings and filters don't work as intended
  • Session crashes when app is minimized
  • Inconsistent performance on newer iPhone models (iPhone 16 Pro)
  • Desktop/web version also slow and unreliable
  • Random crashes during job selection
  • App takes 3-5+ minutes to load
  • Excessive lag when navigating between sections

Requested features

11 requests
  • Job radius/distance filter for location preferences
  • County-based job filtering options
  • Ability to view full jobs (not just available ones)
  • Direct notification-to-job navigation
  • Job grouping by detail company or station
Show 6 more
  • Earnings summary (month-to-date, year-to-date)
  • Shift trading functionality
  • Quick job drop/release feature
  • Multi-device login prevention to ensure fair access
  • Improved job sorting and filtering options
  • Better notification customization

Ogden Serve

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OfficerTRAK

No in-app purchases

None

Ogden Serve

No in-app purchases

Questions

Is OfficerTRAK free?
OfficerTRAK is free to download, with no in-app purchases.
Is Ogden Serve free?
Ogden Serve is free to download, with no in-app purchases.
Which has better reviews, OfficerTRAK or Ogden Serve?
Ogden Serve is rated higher. OfficerTRAK averages 2.6 out of 5 from 360 ratings, while Ogden Serve averages 5.0 from 1 ratings.
Do OfficerTRAK or Ogden Serve have ads?
Neither OfficerTRAK nor Ogden Serve shows ads.
Which is updated more often, OfficerTRAK or Ogden Serve?
OfficerTRAK ships an update every 4 weeks, and Ogden Serve every 2 weeks. Most recently, OfficerTRAK was updated on November 11, 2026 and Ogden Serve on October 30, 2026.

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