Comparison

DealCloud vs Deskpro Horizon

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DealCloud

Access comprehensive deal management tools on the go. Review meetings, log notes, and view reports from your mobile device. Stay updated with push notifications and manage contacts with a business card scanner.

Highlights
  • 360-degree meeting overviews
  • Log meeting notes
  • Access reports and dashboards
  • Search and filter deal data
  • Push notifications for updates
  • Business card scanner
Features
Read full description

The DealCloud mobile app brings the power of DealCloud to the palm of your hand. ***360-degree meeting overviews: The mobile app provides dealmakers with a single point of reference for reviewing and prepping for meetings, and the ability to log notes afterward. The new version allows users to link their work calendars to the mobile app and get a 360-degree overview of any meeting. iOS users will also be able to sync meetings directly to DealCloud. Once synced, users will be able to log their meeting notes directly into the app. ***Access to all DealCloud web content: Users can now access all of their reports, dashboards, charts, grids, lists, views, and template reports from within the app. They can also search for all DealCloud data from within the app and filter results to quickly narrow them down. ***Configurable user experience: Within Edit mode, admins can reorder or hide/show widgets from the web on mobile app dashboards and detail page tabs. ***Notifications: Push notifications ensure users receive updates and task reminders on their phones, directly in the app. ***Business card scanner: Users can scan a business card, automatically extract its information, and not only add that information to their contact list but also retrieve information from DealCloud about that individual or their firm.

About

Deskpro Horizon

Manage your helpdesk tickets on the go with this mobile application. Access all essential helpdesk features, create and update tickets, and respond to customers quickly from your device.

Highlights
  • Create new tickets
  • Filter, sort, assign, and update tickets
  • Customize ticket views
  • Respond quickly from anywhere
  • Attach files from device
  • Access advanced features
  • View real-time alerts and notifications
  • Search tickets
Features
Read full description

Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop. Get access to all the best helpdesk features directly from your mobile: * Create new tickets * Filter, sort, assign and update tickets * Customize your view: display custom fields or labels * Be able to respond quickly from wherever * Attach files from your device * Access advanced features like Problems and Incidents on the go * View realtime alerts and notifications * Search your tickets * Reply to email, add notes, forward messages, chat conversations from your mobile You must have an existing Deskpro helpdesk running the latest version for this app to work.

Screenshots

DealCloud4 screens
Deskpro Horizon4 screens

Verdict

The call

The clearest difference is review sentiment: DealCloud at 50% against Deskpro Horizon's 0%. DealCloud also leads on rating (4.3 vs 3.0) and ratings volume (41 vs 2). Deskpro Horizon's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DealCloud holds the better App Store score, 4.3 against 3.0. That said, the two scores are not equally well evidenced: DealCloud has 41 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 50% of DealCloud's written reviews are positive against 0% of Deskpro Horizon's.

UpkeepUpdate frequency

DealCloud ships an update every 6 weeks, Deskpro Horizon every 3 months. The most recent releases landed on September 10, 2026 and August 29, 2026 respectively.

Scorecard5 real differences · 5 level
DealCloud versus Deskpro Horizon: the parameters behind the verdict, then further details
ParameterDealCloudDeskpro Horizon
PriceFreeFree
Rating4.3 (41 ratings) — better3.0 (2 ratings)
Positive reviews50.0% of reviews — better0.0% of reviews
Number of ratings41 — better2
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size133 MB29 MB
Age rating4+4+
DeveloperIntapp, IncDeskpro Ltd

Customer experience

DealCloud

All ratings41 ratings
Positive80.5%
Neutral2.4%
Negative17.1%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Deskpro Horizon

All ratings2 ratings
Positive0.0%
Neutral100.0%
Negative0.0%
Written reviews2 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

In-app purchases

None

DealCloud

No in-app purchases

None

Deskpro Horizon

No in-app purchases

Questions

Is DealCloud free?
DealCloud is free to download, with no in-app purchases.
Is Deskpro Horizon free?
Deskpro Horizon is free to download, with no in-app purchases.
Which has better reviews, DealCloud or Deskpro Horizon?
DealCloud is rated higher. DealCloud averages 4.3 out of 5 from 41 ratings, while Deskpro Horizon averages 3.0 from 2 ratings.
Do DealCloud or Deskpro Horizon have ads?
Neither DealCloud nor Deskpro Horizon shows ads.
Which is updated more often, DealCloud or Deskpro Horizon?
DealCloud ships an update every 6 weeks, and Deskpro Horizon every 3 months. Most recently, DealCloud was updated on September 10, 2026 and Deskpro Horizon on August 29, 2026.

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