Comparison

Intercom Anywhere vs Luma View

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Anywhere

Transform your mobile phone into a video intercom for your smart home. Receive doorbell notifications, see and speak to visitors, and control smart home devices remotely. Stay connected with family through in-home calls.

Highlights
  • Doorbell notifications
  • See and talk to visitors
  • Control smart home devices
  • In-home touch screen calls
  • Remote mobile calls
  • Programmable custom buttons
Read full description

The Intercom Anywhere app is built exclusively for your Control4 Smart Home and makes your mobile phone part of your video intercom experience. Get notified when someone rings your doorbell—then see and talk to them, or simply ignore. Two built-in, custom buttons allow you to control your smart home during the intercom call—turn on lights, unlock the door, disarm the alarm, or anything else you would want to do when a visitor comes to the door. Plus, make calls between your Control4 touch screens and your mobile phones—allowing you to keep in touch with your family when you are away. Intercom Anywhere features: - Receive notifications when someone is at the door - See door station video, answer or ignore - Initiate smart home actions with two programmable buttons - Call to and from touch screens - Ring groups of touch screens in the home - Works over your mobile phone network from virtually anywhere Requirements: - Control4 OS 2.10.3 or newer - Control4 4Sight service - Control4 DS2 Door Station for doorbell features - Control4 T3-Series touch screens for in-home calls - iOS 10 or newer for iPhones

About

Luma View

Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.

Highlights
  • HD live viewing (single/split screen)
  • Synchronized playback (up to 16 channels)
  • Smart Event Search (human/vehicle filtering)
  • Push notifications for events
  • Customizable grid views
  • Snapshot and video recording
  • Two-way audio support
Features
Read full description

The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras

Screenshots

Intercom Anywhere4 screens
Luma View4 screens

Verdict

The call

The clearest difference is update cadence: Intercom Anywhere at every 3 months against Luma View's every 8 months. Luma View's advantage is iOS requirement (12.1 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Intercom Anywhere ships an update every 3 months, Luma View every 8 months. The most recent releases landed on October 4, 2026 and October 9, 2026 respectively.

Scorecard2 real differences · 8 level
Intercom Anywhere versus Luma View: the parameters behind the verdict, then further details
ParameterIntercom AnywhereLuma View
PriceFreeFree
Rating3.2 (84 ratings) — better—
Positive reviews10.6% of reviews12.9% of reviews — better
Number of ratings84 — better—
Update frequencyEvery 3 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.012.1 — better
Further details — not scored
Size58 MB104 MB
Age rating4+4+
DeveloperSnap One, LLCWirepath Home Systems, LLC

Customer experience

Intercom Anywhere

All ratings84 ratings
Positive48.8%
Neutral8.3%
Negative42.9%
Written reviews66 reviews
Positive10.6%
Neutral12.1%
Negative77.3%

Luma View

Written reviews70 reviews
Positive12.9%
Neutral1.4%
Negative85.7%

User reviews

Intercom Anywhere

From 84 App Store ratings

What we love

  • 🚀 Fast connection times (older reviews)
  • 👍 Simple and easy to use (older reviews)
  • 👍 Works away from home (older reviews)
  • 👍 Can call touchscreens and door stations (older reviews)

Room to improve

  • 🐛 Frequent crashing
  • 🐛 Unreliable connection
  • 🐛 Login issues
  • 🐛 App does not follow phone mute/DND settings
  • 🐛 No video, only audio (some reviews)

Luma View

From App Store reviews

What we love

  • ✨ Huge improvement over old app
  • 👍 User-friendly interface
  • 💡 Event snooze function is a home run
  • 🚀 Faster and more user-friendly
  • 🌟 Waterfall view is great

Room to improve

  • 🐛 Crashes on open/launch
  • 🐛 Constantly crashing
  • 🐛 Unreliable
  • 🐛 App changes settings
  • 🐛 Completely breaks and won't open

Bugs and requests

Intercom Anywhere

Reported bugs

39 issues
  • App stuck on sign in screen
  • App crashes on load
  • App crashes after iOS update
  • App crashes after app update
  • App does not connect to user account
Show 34 more
  • App does not consistently connect to iPhone 13
  • App says 'connecting' after login
  • App crashes when trying to connect to intercom/touchscreens
  • App requires new Gateway update after iOS update
  • App stalls indefinitely trying to connect
  • App does not work with new iPhones
  • App has no connection when trying to answer call
  • App does not connect to gate intercom
  • No image, only cycles through
  • Intercom won't connect when doorbell rings
  • iWatch stopped notifying by buzzing
  • App rings on silent/DND
  • App rings even when notifications are off
  • Busy signal when trying to answer after thumbnail notification
  • No audio sometimes
  • Logs out unexpectedly
  • Camera has no sound at door end
  • Locks out saying 'busy' after closing and retrying
  • Cannot switch between multiple properties without logout/login
  • App becomes unstable, crashes or logs out while answering door
  • Cannot answer or reject calls
  • Connection intermittent or non-existent
  • App rings loudly even on silent/DND
  • Cannot silence alert without opening app
  • Cannot adjust volume or silence without opening app
  • Cannot reject call and have it silent
  • Notification does not open app directly
  • Does not work when on the phone
  • Notification cannot be silenced until device unlocked and app started
  • App rings on silent and DND mode
  • Cannot answer intercom calls while in Locked Screen
  • Significant lag from bell press to app ringing
  • Not notified if on a call when doorbell rings
  • Checking permissions stuck at loading circle

Requested features

10 requests
  • Allow app to bypass Do Not Disturb
  • Make app work on iPads
  • Add Siri integration
  • Add motion alerts
  • Limit ring duration
Show 5 more
  • Review video history
  • Allow answering calls on locked screen
  • Integrate with Control4 app (single app)
  • Add video functionality
  • Improve UI/UX to be more modern

Luma View

Reported bugs

75 issues
  • Crashes on open
  • App changes settings
  • App breaks and won't open
  • Issues with showing recordings or playback
  • Misses footage
Show 70 more
  • Cannot consistently access recordings
  • Continuously quits working on iPhones
  • Notifications not working
  • Cannot see live feed
  • Constantly glitching
  • Notifications stop working
  • Constantly stops working
  • Requires deleting and reinstalling to fix
  • Broken on iOS 26
  • Crashes on Apple devices
  • Clients cannot access cameras
  • Needs update for iOS 26
  • Always offline
  • Reload every time it's used
  • Have to uninstall and install every 3 months for alerts
  • Crashes before loading screen
  • No sound for notifications
  • Doesn't always record
  • Sound not very clear
  • App crashes
  • App won't open
  • App crashes all the time
  • Does not work with iOS 26/iPhone 17 Pro
  • Freezes on startup screen and closes
  • Can't connect
  • Won't launch
  • App does not work with latest iOS
  • App does not launch
  • Incredibly slow
  • Periodically crashes
  • Intrusion alerts stop working
  • Terrible bug for a surveillance system
  • Does not work with iOS 26
  • Black screen with logo then crashes
  • Broken
  • Doesn't work at all
  • Fails to record notifications
  • Doorbell cam issues
  • App hasn't worked from the start
  • No iPad version
  • Difficult to navigate
  • Cannot access desired video point
  • Always something wrong
  • Not very reliable
  • App makes cameras useless
  • Notifications not working
  • App icon notification numbers never reset
  • Connection drops every time app is opened
  • Fails to connect
  • Cannot see cameras
  • Monthly connection issues
  • Barely functional
  • Clunky app
  • Cameras disappear for no reason
  • Rarely functional
  • App skipping
  • Freezes for 3-4 seconds
  • Opening app and seeing cameras is super slow
  • Cameras constantly falling off connection
  • Add Favorite Button missing
  • Sends motion detection messages but devices offline
  • Recent update messed everything up
  • Connection failed in June, can't login in July
  • Forgot password link not sending email
  • New version blows up with 16 channel DVR
  • Connection failed half the time
  • Needs updating
  • Not able to be put on Mac or PC
  • Cannot cast to TV
  • Cannot view on Mac or PC

Requested features

16 requests
  • Distinguish between people, animal, car, package
  • Facial recognition and saving
  • Ability to search by name
  • Search with a single word
  • Add skip ahead function
Show 11 more
  • Add x2 speed option
  • Add iPad version
  • Add Mac or PC version
  • Add ability to cast to TV
  • Add Favorite Button
  • Add dark mode
  • Improve user interface for average user
  • Add ability to distinguish between event types (people, animals, cars, packages)
  • Implement facial recognition
  • Allow searching by name or keyword
  • Add x2 playback speed

In-app purchases

None

Intercom Anywhere

No in-app purchases

None

Luma View

No in-app purchases

Questions

Is Intercom Anywhere free?
Intercom Anywhere is free to download, with no in-app purchases.
Is Luma View free?
Luma View is free to download, with no in-app purchases.
Do Intercom Anywhere or Luma View have ads?
Neither Intercom Anywhere nor Luma View shows ads.
Which is updated more often, Intercom Anywhere or Luma View?
Intercom Anywhere ships an update every 3 months, and Luma View every 8 months. Most recently, Intercom Anywhere was updated on October 4, 2026 and Luma View on October 9, 2026.

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