Comparison

OneSpan Mobile Authenticator vs PINACLE Pass®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OneSpan Mobile Authenticator

Securely log in to your accounts with a user-friendly interface. Choose your preferred authentication method, including PIN, push notifications, or biometrics. Activate instantly and authenticate with confidence thanks to advanced mobile app shielding.

Highlights
  • Intuitive design
  • PIN, push, or biometric authentication
  • Instant and secure activation
  • Mobile app shielding technology
  • Self-service activation
Features
Read full description

• Log-in quickly and focus on your objective with easy-to-use, intuitive design • Configure your preferred authentication experience whether PIN, push or biometrics (on supported devices) • Activate instantly and securely with self-service and OneSpan Cronto technology • Authenticate confidently with advanced security provided by mobile app shielding technology Note: OneSpan Mobile Authenticator can only be used with service providers that leverage OneSpan authentication technology. Learn more about OneSpan authentication solutions at www.onespan.com/solutions/frictionless-authentication.

About

PINACLE Pass®

This app generates one-time passcodes for secure authentication on the PINACLE desktop and mobile sites. Once your mobile token is activated by an administrator, you can easily access the required passcode to log in.

Highlights
  • Generates one-time passcodes
  • Secure authentication
  • Alternative to physical tokens
  • Token activation
  • Works with PINACLE desktop and mobile
Features
Read full description

PINACLE Pass® provides a secure, convenient alternative to carrying your physical token. Token passcodes generated with the PINACLE Pass App can be used on the PINACLE® desktop site and the PINACLE Mobile App any time a token passcode is required. Once a system administrator has assigned a mobile token to your Operator ID, you will be able to log in to the PINACLE Pass App to activate your token. After activation, and then anytime you open the app, you will see the one-time passcode needed for authentication. For questions or support, contact Treasury Management Client Care via telephone (1-800-669-1518) or via email (tmcc@pnc.com). PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Pass App. Certain other restrictions may apply. See the Treasury Management Services Comprehensive Agreement. PNC and PINACLE are registered marks of The PNC Financial Services Group, Inc. (“PNC”). Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2026 The PNC Financial Services Group, Inc. All rights reserved.

Screenshots

OneSpan Mobile Authenticator4 screens
PINACLE Pass®4 screens

Verdict

The call

The clearest difference is rating: OneSpan Mobile Authenticator at 4.8 against PINACLE Pass®'s 3.6. OneSpan Mobile Authenticator also leads on ratings volume (1.4K vs 8) and review sentiment (32% vs 9%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OneSpan Mobile Authenticator holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: OneSpan Mobile Authenticator has 1.4K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 32% of OneSpan Mobile Authenticator's written reviews are positive against 9% of PINACLE Pass®'s.

UpkeepUpdate frequency

OneSpan Mobile Authenticator ships an update every 2 months, PINACLE Pass® every 3 months. The most recent releases landed on September 21, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
OneSpan Mobile Authenticator versus PINACLE Pass®: the parameters behind the verdict, then further details
ParameterOneSpan Mobile AuthenticatorPINACLE Pass®
PriceFreeFree
Rating4.8 (1.4K ratings) — better3.6 (8 ratings)
Positive reviews32.3% of reviews — better9.1% of reviews
Number of ratings1.4K — better8
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size22 MB20 MB
Age rating4+4+
DeveloperOneSpan International GmbHPNC Bank, N.A.

Customer experience

OneSpan Mobile Authenticator

All ratings1,390 ratings
Positive96.0%
Neutral1.4%
Negative2.6%
Written reviews31 reviews
Positive32.3%
Neutral6.5%
Negative61.3%

PINACLE Pass®

All ratings8 ratings
Positive62.5%
Neutral0.0%
Negative37.5%
Written reviews11 reviews
Positive9.1%
Neutral18.2%
Negative72.7%

In-app purchases

None

OneSpan Mobile Authenticator

No in-app purchases

None

PINACLE Pass®

No in-app purchases

Questions

Is OneSpan Mobile Authenticator free?
OneSpan Mobile Authenticator is free to download, with no in-app purchases.
Is PINACLE Pass® free?
PINACLE Pass® is free to download, with no in-app purchases.
Which has better reviews, OneSpan Mobile Authenticator or PINACLE Pass®?
OneSpan Mobile Authenticator is rated higher. OneSpan Mobile Authenticator averages 4.8 out of 5 from 1.4K ratings, while PINACLE Pass® averages 3.6 from 8 ratings.
Do OneSpan Mobile Authenticator or PINACLE Pass® have ads?
Neither OneSpan Mobile Authenticator nor PINACLE Pass® shows ads.
Which is updated more often, OneSpan Mobile Authenticator or PINACLE Pass®?
OneSpan Mobile Authenticator ships an update every 2 months, and PINACLE Pass® every 3 months. Most recently, OneSpan Mobile Authenticator was updated on September 21, 2026 and PINACLE Pass® on September 9, 2026.

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