Zendesk Support vs Event Friendly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Support
Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.
- Real-time ticket notifications
- Manage tickets on the go
- View customer profiles and details
- Track team workload and performance
- Create and update tickets
- Add attachments to tickets
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Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support
Event Friendly
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Event friendly mobile application is easy to create an online registration with Master Plan Event Marketing & Management platform. Innovative mobile apps offer your attendees a smarter, more engaging event experience. Enjoy check-in & check-out activities for the event, contactless session scanning your event is compliant with norm regulations. We offer international-standard platforms, tactical solutions, and penetrating assessments. Our team will work closely and individually until your goals are masterly accomplished.
Screenshots
Verdict
The clearest difference is update cadence: Zendesk Support at monthly against Event Friendly's every 48 months. Event Friendly's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zendesk Support ships an update monthly, Event Friendly every 48 months. The most recent releases landed on October 17, 2026 and September 29, 2026 respectively.
| Parameter | Zendesk Support | Event Friendly |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (4.2K ratings) — better | — |
| Positive reviews | 23.7% of reviews | — |
| Number of ratings | 4.2K — better | — |
| Update frequency | Monthly — better | Every 48 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 98 MB | 18 MB |
| Age rating | 4+ | 17+ |
| Developer | Zendesk | Master Plan Co Th |
Bugs and requests
Zendesk Support
Reported bugs
4 issues- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros
Requested features
5 requests- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications
Event Friendly
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zendesk Support
No in-app purchases
Event Friendly
No in-app purchases
Questions
Is Zendesk Support free?
Is Event Friendly free?
Do Zendesk Support or Event Friendly have ads?
Which is updated more often, Zendesk Support or Event Friendly?
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