Comparison

Zendesk Support vs Artlogic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Support

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Highlights
  • Real-time ticket notifications
  • Manage tickets on the go
  • View customer profiles and details
  • Track team workload and performance
  • Create and update tickets
  • Add attachments to tickets
Features
Read full description

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

About

Artlogic

This business tool allows art professionals to easily showcase and share their artwork. It helps generate sales emails, curate presentations, and search for art-related content, all within a user-friendly mobile interface.

Highlights
  • Generate sales emails
  • Share artworks via email/messaging
  • Curated presentations
  • Privacy controls for sensitive data
  • Search artworks, artists, and presentations
Read full description

With the Artlogic App, you can effortlessly showcase and share your artworks with ease. Whether you’re at an art fair, meeting with clients, or sharing your collection with friends, Artlogic’s beautifully designed and user-friendly interface lets you browse, present, and share artworks with confidence. The Artlogic App is your mobile platform to a world of new and exciting features and tools for your art business. The Artlogic App makes it easy to: - Generate professional sales emails in seconds - Share artworks through email or app messaging - Showcase curated presentations with ease - Maintain privacy with sensitive data - Seamlessly search for synced artworks, artists, and presentations The Artlogic App is a free companion app to Artlogic.

Screenshots

Zendesk Support4 screens
Artlogic4 screens

Verdict

The call

The clearest difference is rating: Artlogic at 5.0 against Zendesk Support's 4.5. Zendesk Support's advantage is ratings volume (4.2K vs 2) and iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Artlogic holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Zendesk Support has 4.2K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 25, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
Zendesk Support versus Artlogic: the parameters behind the verdict, then further details
ParameterZendesk SupportArtlogic
PriceFreeFree
Rating4.5 (4.2K ratings)5.0 (2 ratings) — better
Positive reviews23.8% of reviews—
Number of ratings4.2K — better2
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size98 MB35 MB
Age rating4+4+
DeveloperZendeskArtlogic Media Ltd

Customer experience

Zendesk Support

All ratings4,197 ratings
Positive87.4%
Neutral5.2%
Negative7.3%
Written reviews404 reviews
Positive23.8%
Neutral17.8%
Negative58.4%

Artlogic

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Zendesk Support

Reported bugs

4 issues
  • Notification badge never clears
  • Cannot see images/attachments inline
  • Inability to reply to tickets or update ticket status
  • Inconsistent behavior when applying macros

Requested features

5 requests
  • Dark mode option
  • Better integration with other Zendesk features
  • Ability to create and manage tickets
  • Improved macros and text formatting
  • More customization options for views and notifications

Artlogic

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Support

No in-app purchases

None

Artlogic

No in-app purchases

Questions

Is Zendesk Support free?
Zendesk Support is free to download, with no in-app purchases.
Is Artlogic free?
Artlogic is free to download, with no in-app purchases.
Which has better reviews, Zendesk Support or Artlogic?
Artlogic is rated higher. Zendesk Support averages 4.5 out of 5 from 4.2K ratings, while Artlogic averages 5.0 from 2 ratings.
Do Zendesk Support or Artlogic have ads?
Neither Zendesk Support nor Artlogic shows ads.
Which is updated more often, Zendesk Support or Artlogic?
Zendesk Support ships an update monthly, and Artlogic monthly. Most recently, Zendesk Support was updated on September 25, 2026 and Artlogic on September 17, 2026.

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