Zendesk Support vs gther Sync

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

Sync is the ultimate sales tool to use at your events. For sales pros: See a personalised schedule of meeting, sessions and resource bookings. Stay up to date with booking updates. Get push notifications when your bookings are created, edited or cancelled. Create bookings quickly and easily (Coming soon!) Export event data and leads from the Sync web platform to your CRM. For event managers: Centrally manage all the bookable spaces at your event Get a concrete picture of team activity and space utilisation Send out email or push notifications to on-site teams to keep them in the loop instantly Control permissions of where and when bookings can be made down to the individual level Manage larger scale hospitality or gala events Utilise the Sync web platform to run fast check-in and badging Use Sync at any event, so that you own your lead data, boost lead gen, and minimize post-event data entry.