Zendesk Support vs ZeroFox PSI

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

Staying ahead of threats is more than a necessity, it's a responsibility. Introducing ZeroFox PSI, ZeroFox’s new mobile experience that offers unparalleled real-time protection and physical security intelligence at your fingertips. Features: - Interactive Threat Maps: Navigate through a visually-rich map to discover threats in real time. Our interactive maps allow you to explore and understand the cyber threats surrounding you, giving you the power to avoid potential hazards. - Sharable Insights: Delve into the specifics of each threat with detailed explanations. Understand the nature, origin, and potential impact of threats, enabling you to make informed decisions. Share these findings with other members of your team through email, text, or the application of your choice. - Real-Time Push Notifications: With Scout Mode, you can receive instant alerts on your device to ensure you're always one step ahead of nearby threats. Customize your radius and timeframe of interest, and ZeroFox PSI will provide you with the necessary details to safeguard your people and business assets through notifications even when you exit the app. - Trusted by Experts: Built by ZeroFox, a leader in external security, ZeroFox PSI is backed by years of expertise and a commitment to excellence. Trust in a solution that's been crafted with precision and the user's safety in mind.