Comparison

Zendesk Support vs Centryflow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Support

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Highlights
  • Real-time ticket notifications
  • Manage tickets on the go
  • View customer profiles and details
  • Track team workload and performance
  • Create and update tickets
  • Add attachments to tickets
Features
Read full description

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

About

Centryflow

Features
Read full description

This application is a mobile optimized companion to a robust production workflow platform, designed to help users manage digital assets and production tasks on the go. The app empowers users to update, track, and modify production jobs in real time all from their mobile device. Whether you're on set, in the studio, or on the move, your entire workflow stays at your fingertips. Entity Update Make fast, accurate changes to job records and asset metadata. Easily update production details to reflect real-time changes and requirements, ensuring assets are always aligned with current needs. Time Registry Log time spent on specific tasks or jobs with ease. This feature promotes transparency, improves billing accuracy, and helps teams stay accountable all while maintaining focus on high-quality delivery. Whether you’re managing complex workflows or tracking daily tasks, this mobile app ensures that critical deadlines are met and operations remain efficient wherever work takes you.

Screenshots

Zendesk Support4 screens
Centryflow4 screens

Verdict

The call

Zendesk Support and Centryflow are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and August 27, 2026 respectively.

ScorecardNo meaningful differences
Zendesk Support versus Centryflow: the parameters behind the verdict, then further details
ParameterZendesk SupportCentryflow
PriceFreeFree
Rating4.5 (4.2K ratings) — better—
Positive reviews23.8% of reviews—
Number of ratings4.2K — better—
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size98 MB38 MB
Age rating4+4+
DeveloperZendeskCentryflow Technologies Limited

Bugs and requests

Zendesk Support

Reported bugs

4 issues
  • Notification badge never clears
  • Cannot see images/attachments inline
  • Inability to reply to tickets or update ticket status
  • Inconsistent behavior when applying macros

Requested features

5 requests
  • Dark mode option
  • Better integration with other Zendesk features
  • Ability to create and manage tickets
  • Improved macros and text formatting
  • More customization options for views and notifications

Centryflow

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Support

No in-app purchases

None

Centryflow

No in-app purchases

Questions

Is Zendesk Support free?
Zendesk Support is free to download, with no in-app purchases.
Is Centryflow free?
Centryflow is free to download, with no in-app purchases.
Do Zendesk Support or Centryflow have ads?
Neither Zendesk Support nor Centryflow shows ads.
Which is updated more often, Zendesk Support or Centryflow?
Zendesk Support ships an update monthly, and Centryflow monthly. Most recently, Zendesk Support was updated on September 22, 2026 and Centryflow on August 27, 2026.

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