Zendesk Support vs Tabit Bizz (US)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Support
Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.
- Real-time ticket notifications
- Manage tickets on the go
- View customer profiles and details
- Track team workload and performance
- Create and update tickets
- Add attachments to tickets
Read full descriptionHide full description
Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support
Tabit Bizz (US)
Gain real-time business insights and analyze key performance indicators like sales and labor costs. Make informed decisions with predictive analytics and detailed overviews to drive success. This tool is designed to enhance restaurant management.
- Real-time insights
- Actionable data analysis
- Sales monitoring
- Labor cost tracking
- Predictive analytics
- KPI overviews
Read full descriptionHide full description
Experience real-time insights and actionable data analysis with Tabit Bizz. Monitor key performance indicators such as sales, comps, and labor costs effortlessly. Stay informed anywhere, anytime. Predictive analytics and detailed KPI overviews empower you to make informed decisions and drive business success. Upgrade your restaurant management with Tabit Bizz today!
Screenshots
Verdict
The clearest difference is rating: Tabit Bizz (US) at 5.0 against Zendesk Support's 4.5. Zendesk Support's advantage is ratings volume (4.2K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tabit Bizz (US) holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Zendesk Support has 4.2K ratings behind it against 2, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 22, 2026 and October 23, 2026 respectively.
| Parameter | Zendesk Support | Tabit Bizz (US) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (4.2K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 23.7% of reviews | — |
| Number of ratings | 4.2K — better | 2 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 98 MB | 67 MB |
| Age rating | 4+ | 17+ |
| Developer | Zendesk | Tabit Technologies Ltd. |
Customer experience
Zendesk Support
Tabit Bizz (US)
Bugs and requests
Zendesk Support
Reported bugs
4 issues- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros
Requested features
5 requests- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications
Tabit Bizz (US)
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zendesk Support
No in-app purchases
Tabit Bizz (US)
No in-app purchases
Questions
Is Zendesk Support free?
Is Tabit Bizz (US) free?
Which has better reviews, Zendesk Support or Tabit Bizz (US)?
Do Zendesk Support or Tabit Bizz (US) have ads?
Which is updated more often, Zendesk Support or Tabit Bizz (US)?
Other comparisons















