Zendesk Support vs getregistered
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Support
Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.
- Real-time ticket notifications
- Manage tickets on the go
- View customer profiles and details
- Track team workload and performance
- Create and update tickets
- Add attachments to tickets
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Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support
getregistered
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The official getregistered app for event attendees. If you've registered for an event through getregistered, this app is your event in your pocket. Sign in with the email address you used to register and every event you're booked onto appears automatically. No event codes to type in, no separate app to download for each conference. ALL YOUR EVENTS IN ONE PLACE Conferences, summits, trade shows, training days, member meetings and annual conventions - if you registered through getregistered, it's here. Upcoming events sit at the top; past events stay available so you can look back at what you attended. WHAT YOU CAN DO • View the events you're registered for, with dates, times and venue details • Open your personal check-in code for fast entry on arrival • Browse the agenda and see which sessions you're booked into • Check speaker and session details before you walk in • See practical event information - location, travel notes and organiser contacts • Get updates the moment the organiser publishes them ALWAYS UP TO DATE Event content is live. When an organiser moves a session, changes a room or adds an announcement, it updates in the app straight away - no app update required. FAST CHECK-IN Your check-in QR code is available in the app from the moment you're registered. Show it at the door and you're in. It works alongside on-site badge printing, so your name badge is ready as you arrive. WHO IT'S FOR This app is for attendees of events run on getregistered. It is not a planning or registration tool. You'll need an existing registration to sign in - if you haven't registered for an event yet, contact the event organiser. ABOUT GETREGISTERED getregistered is event registration software built by event professionals, used by hundreds of organisations worldwide to run registration, event websites, on-site check-in and name badge printing. Questions about a specific event? Contact your event organiser directly - they manage the content you see in the app. Need help with the app itself? Visit https://getregistered.helpscoutdocs.com
Screenshots
Verdict
The clearest difference is update cadence: getregistered at every 11 days against Zendesk Support's monthly. Zendesk Support's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zendesk Support ships an update monthly, getregistered every 11 days. The most recent releases landed on October 17, 2026 and October 14, 2026 respectively.
| Parameter | Zendesk Support | getregistered |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (4.2K ratings) — better | — |
| Positive reviews | 23.7% of reviews | — |
| Number of ratings | 4.2K — better | — |
| Update frequency | Monthly | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 98 MB | 92 MB |
| Age rating | 4+ | 4+ |
| Developer | Zendesk | getregistered, LLC. |
Bugs and requests
Zendesk Support
Reported bugs
4 issues- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros
Requested features
5 requests- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications
getregistered
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zendesk Support
No in-app purchases
getregistered
No in-app purchases
Questions
Is Zendesk Support free?
Is getregistered free?
Do Zendesk Support or getregistered have ads?
Which is updated more often, Zendesk Support or getregistered?
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