Acuity vs CREW.INK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Acuity
Manage your calendar and clients with this app. It offers seamless client scheduling, appointment notifications, secure mobile payments, and automated receipts. Run your business on the go with tools for calendar and client management, plus payment processing.
- Real-time calendar management
- Client scheduling links
- Appointment notifications
- Secure mobile payments
- Automated receipts
- Client list management
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Looking for an appointment scheduling app that helps you book clients, accept payments, collect intake forms, and reduce no-shows? Acuity Scheduling by Squarespace is the all-in-one scheduling software for service-based businesses. It’s built for professionals who need more than a basic meeting scheduler—so clients can self-book online, pay at booking, fill out forms before appointments, and get automatic reminders in one smooth booking flow. If you want to save time, avoid missed appointments, and run your business with less admin, Acuity helps you do it all in one place. • REDUCE NO-SHOWS AND MISSED APPOINTMENTS Need a tool that helps you avoid empty time slots? Acuity helps you reduce no-shows with automated email and SMS reminders, confirmation messages, easy rescheduling, cancellation links, and booking policies that set expectations clearly. • ACCEPT PAYMENTS AT THE TIME OF BOOKING Looking for appointment scheduling with payments? Acuity lets clients pay when they book with Stripe, Square, or PayPal. Collect deposits, send invoices and receipts, sell gift certificates, offer packages, support recurring memberships, and enable tipping—all built in. No extra tools required. • COLLECT CLIENT INTAKE FORMS BEFORE APPOINTMENTS Need a booking system with intake forms? Acuity lets you attach customizable intake forms to every booking so clients can complete questionnaires, consent forms, waivers, and health history forms before they arrive. This helps therapists, wellness practitioners, coaches, and consultants stay prepared and organized. • MANAGE COMPLEX SERVICES AND AVAILABILITY If your business has multiple services, different durations, or changing availability, Acuity makes it easy to manage. Offer different appointment types, control your calendar, manage multiple staff calendars and locations, and let clients book only what’s available. • SCHEDULE VIRTUAL APPOINTMENTS AND TELEHEALTH SESSIONS Need online scheduling software for virtual consultations? Acuity can automatically generate Zoom, Google Meet, and GoToMeeting links for appointments, making it easy to run remote sessions, online coaching, and telehealth bookings. • RUN GROUP CLASSES, WORKSHOPS, AND RECURRING SESSIONS Acuity also supports group scheduling with capacity limits, class packages, and session bundles. Ideal for fitness studios, yoga instructors, tutors, workshops, and group coaching businesses. • BUILT FOR SERVICE BUSINESSES, NOT JUST MEETINGS Acuity is designed for businesses that need scheduling + client management + payments + automation in one tool. • INTEGRATIONS ADAPTED TO YOUR WORKFLOW Embed your booking page on Squarespace, WordPress, Wix, or other websites, customize it to match your brand, and let clients book online 24/7. Perfect for: - Hairdressers, salons, estheticians, tattoo artists, and beauty pros who want clients to self-book, prepay, and receive reminders automatically - Therapists, psychologists, and healthcare professionals who need intake forms, secure workflows, and scheduling tools designed to support HIPAA compliance, with features like encrypted data handling and a signed Business Associate Agreement (BAA) on eligible plans - Coaches and consultants who want to reduce admin, send booking links, and get client details before sessions - Personal trainers, yoga teachers, and fitness studios who sell packages, memberships, and group classes - Small service-based businesses and teams that want an online booking system without per-user pricing on select plans - Photographers who want to deliver a better booking experience. • MORE THAN A BASIC CALENDAR BOOKING APP Unlike simple meeting schedulers, Acuity is built for real service workflows. It helps you schedule appointments, get paid, collect client information, and automate communication. Try Acuity free for 7 days — no credit card required. _____________ Privacy Policy: https://squarespace.com/privacy Terms of Service: https://squarespace.com/terms-of-service
CREW.INK
Manage your creative business with a comprehensive booking and client management platform. Streamline appointments, handle payments, and utilize AI assistance to simplify operations for independent artists and service providers.
- Custom booking page with personal link
- Per-service intake forms
- Flash design management with instant checkout
- Instant payment collection via Stripe
- AI booking assistant (LVL2BOT)
- Client relationship management (CRM)
- Real-time analytics and revenue tracking
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Your work belongs on skin. Your bookings belong here. Between drawing, tattooing and taking care of clients, there is a whole business to keep moving. CREW.INK brings your booking requests, appointments and client records into one place, so you can stay on top of the work around every session. TURN REQUESTS INTO APPOINTMENTS Review incoming booking requests, approve the work you want to take on and organize your upcoming sessions. SEE YOUR DAY CLEARLY Keep your appointments in view. Check your calendar and know what is coming up before you pick up your machine. KEEP THE CLIENT DETAILS CLOSE Find your client records alongside the bookings you manage. Spend less time digging for details before the next session. From the first request to the next appointment, give the business behind your artwork a place of its own. CREW.INK. Made for the work behind the ink. In this version, card payments, deposits and Tap to Pay are unavailable. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
Acuity and CREW.INK both sit at 4.8 stars, but that hides the real split: 100% of CREW.INK's written reviews are positive against 45% of Acuity's. Acuity's advantage is update cadence (weekly vs every 4 months) and ratings volume (30K vs 11). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Acuity sells 6 in-app purchases, starting at $29.00 per month and CREW.INK sells 5 in-app purchases, starting at $49.99 per month. Whichever you choose, the download price is not the number that matters.
Acuity holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Acuity has 30K ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 45% of Acuity's written reviews are positive against 100% of CREW.INK's, so the app with the better star average is not the one people write more warmly about.
Acuity ships an update weekly, CREW.INK every 4 months. Both last shipped on October 25, 2026.
| Parameter | Acuity | CREW.INK |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (30K ratings) — better | 4.6 (11 ratings) |
| Positive reviews | 44.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 30K — better | 11 |
| Update frequency | Weekly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | Yes | Yes |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 200 MB | 52 MB |
| Age rating | 17+ | 4+ |
| Developer | Squarespace, Inc. | Russell Cain |
Customer experience
Acuity
CREW.INK
Bugs and requests
Acuity
Reported bugs
4 issues- Appointment information disappearing from calendar
- Inability to see client payment status
- Timezone errors and incorrect scheduling
- Unresponsive app and slow performance
Requested features
6 requests- Waitlist functionality
- Automated client reminders and confirmations
- Ability to book multiple appointments at once
- Improved calendar view and navigation
- More robust reporting and analytics
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- Integrated payment processing and point-of-sale
CREW.INK
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Acuity
- iOS Starter Monthly$29.001 Month
- iOS Standard Monthly$50.001 Month
- iOS Premium Monthly$89.001 Month
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- iOS Starter Annual$289.001 Year
- iOS Standard Annual$489.001 Year
- iOS Premium Annual$869.001 Year
CREW.INK
- LVL2 Pro$49.991 Month
- LVL2 Studio$99.991 Month
- Stencil Starter$19.99
- Stencil Growth$49.99
- Stencil Studio$149.00









