SurePassID Push Authenticator vs Army MobileConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SurePassID Push Authenticator
This app provides a cost-effective solution for multi-factor authentication using soft and push tokens. It offers a convenient backup to hardware tokens, allowing users to authenticate solely with their mobile devices.
- Multi-factor authentication
- Soft and push tokens
- Backup for hardware tokens
- One-click token installation
- Unlimited token capacity
- Instant electronic distribution
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SurePassID Push Authenticator offers a lowest-cost option for multi-factor authentication soft and push tokens. Even enterprises issuing hardware OTP tokens can deploy SurePassID Push Authenticator as an excellent secondary or backup authentication method in case users forget or lose their hardware token. The SurePassID Push Authenticator soft/push tokens offer the following advantages over traditional hardware tokens: - Soft tokens hold a virtually unlimited number of SurePassID OTP soft tokens - In addition to QR codes for token activations, both applications support one-click installation of soft tokens increasing user satisfaction and eliminating security flaws inherent with QR codes. - No need for users to carry additional hardware tokens – just their phone. - Soft tokens are created instantaneously and electronically distributed to your users. Conversely, traditional hardware tokens must be sent to individual users. - They are digital and thus are inherently less costly than traditional hardware tokens. Perfect for budget-constrained companies. - Soft tokens are delivered to users in a matter of minutes. Hardware tokens can often require a set of operational procedures for the distribution of physical corporate assets.
Army MobileConnect
Securely log into Army EAMS-A accounts without a password. This app adds multi-factor authentication to your mobile device, simplifying access to hundreds of Army sites. Choose between push notifications or one-time passcodes for instant, protected logins.
- Passwordless login
- Multi-factor authentication
- Push notifications
- One-time passcodes (TOTP)
- Secure access to Army sites
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Instant, secure logins to EAMS-A using your personal mobile device. Protect your Army EAMS-A account by adding second factor authentication with Army MobileConnect. After logging in to EAMS-A as you normally would, MobileConnect will send a notification to your device, asking you to approve the login, or will generate a one-time passcode to use instead. MobileConnect will now allow users to login without a username and password once registered. This simplifies desktop and mobile access to hundreds of Army sites backed by EAMS-A. You may still use MobileConnectas a second factor for username and password logins if needed. You may use automatic push notifications or TOTP for validating your second factor with MobileConnect. Note: This app requires a US Army EAMS-A account and registration for the MobileConnectservice. Simple instructions are provided in the app.
Screenshots
Verdict
SurePassID Push Authenticator and Army MobileConnect both sit at 2.0 stars, but that hides the real split: 40% of SurePassID Push Authenticator's written reviews are positive against 10% of Army MobileConnect's. Army MobileConnect's advantage is update cadence (every 2 months vs every 4 months) and ratings volume (95 vs 21). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for SurePassID Push Authenticator against 2.0 for Army MobileConnect. Both are backed by a comparable volume of ratings — 21 and 95 respectively. Written reviews are what separate them: 40% of SurePassID Push Authenticator's written reviews are positive against 10% of Army MobileConnect's.
SurePassID Push Authenticator ships an update every 4 months, Army MobileConnect every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.
| Parameter | SurePassID Push Authenticator | Army MobileConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (21 ratings) — better | 2.0 (95 ratings) |
| Positive reviews | 40.0% of reviews — better | 9.6% of reviews |
| Number of ratings | 21 | 95 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 6 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | SurePassID Corporation | TRADOC Mobile |
Customer experience
SurePassID Push Authenticator
Army MobileConnect
Bugs and requests
SurePassID Push Authenticator
Not enough reviews yet to summarise bugs or requests.
Army MobileConnect
Reported bugs
34 issues- App not working as it should
- Registration process wastes time
- Claims no internet connection
- App stopped working after phone update
- Service is down
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- App says it will not function without internet while actively connected
- App says it doesn’t have an internet connection
- App says phone isn’t connected to internet
- Customer support link broken
- Black screens, no tokens generated
- App states it “needs a connection to the internet.”
- App hangs on iOS 18.1, spinning wait indicator
- App is glitchy and does not connect to the internet
- Stuck on code scanner
- Error: internal data corruption
- Authentication server is constantly down
- App shows a blank screen after update
- Mobile Connect forgets authentication every 2-3 days
- Invalid codes or error messages
- App stops working, won’t load past logo screen
- App fails after a day or more, requires re-registration
- Installed wrong version (Android on iOS)
- App broke since Apple updates
- App cannot authenticate and fails to register
- App sits at landing page and does nothing
- App doesn’t progress past splash screen
- App gets stuck after loading and doesn’t display menus
- App only works in one orientation on iPads
- App opens in iPhone mode on iPad, cuts off code
- App refuses to scan QR code
- App says no connectivity, asks for access code with no input field
- App continuously crashes on iOS 16.3.1
- Unexpected Error. Unusable App
- Moving background on OTP screen is distracting
Requested features
5 requests- Allow copy from the app
- Fix iPad orientation issues
- Allow vertical orientation on iPad
- Fix iPhone mode on iPad display
- Allow Soldiers to use app for all military websites
In-app purchases
SurePassID Push Authenticator
No in-app purchases
Army MobileConnect
No in-app purchases
Questions
Is SurePassID Push Authenticator free?
Is Army MobileConnect free?
Which has better reviews, SurePassID Push Authenticator or Army MobileConnect?
Do SurePassID Push Authenticator or Army MobileConnect have ads?
Which is updated more often, SurePassID Push Authenticator or Army MobileConnect?
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