ServiceChannel Provider vs Encore MGR

ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site. Save time and deliver more efficient, cost-effective service: - View and add notes on-site as well as add photo documentation of work orders - Check incoming jobs and update work order statuses on the go - Capture electronic signatures from your customer’s employees - Access work using existing PIN codes or technician accounts - Show accurate work hours for invoicing with geolocation tracking Based on your customer’s configuration, you can access additional features, such as: - Time Tracking and Return Schedules - Work Order Creation - Inventory Management - Refrigerant Tracking

Encore’s Manager App allows you to effortlessly coordinate your mobile workforce while away from the office. Use Manager App to see a live view map of your team’s positions on any smartphone or tablet, and make workflow adjustments, route changes, and activity checkups in near real-time. By directing in a mobile environment, you can now take your Encore account on the go, and experience even greater convenience when it comes to managing your staff. • Receive near real-time activity updates on your mobile device when users fill out forms, clock in and out, or turn their vehicles on and off. • Display the last-known GPS position of a specific device on a map. • Monitor the duration of certain activities, like vehicle stopped, idle, or moving statuses. • Optimize routes using the Closest To feature, which shows the distance between the job site and workers.