ServiceChannel Provider vs Unicforce

ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site. Save time and deliver more efficient, cost-effective service: - View and add notes on-site as well as add photo documentation of work orders - Check incoming jobs and update work order statuses on the go - Capture electronic signatures from your customer’s employees - Access work using existing PIN codes or technician accounts - Show accurate work hours for invoicing with geolocation tracking Based on your customer’s configuration, you can access additional features, such as: - Time Tracking and Return Schedules - Work Order Creation - Inventory Management - Refrigerant Tracking

Unicforce is a workforce time and attendance platform for businesses and their employees. Employers provide accounts for staff to clock in/out with location and photo verification, request time off, and receive company updates. Authorized managers can also review open shifts, pending items, and time cards in the app. There is no public sign-up — accounts are set up by each employer. ACCURATE, VERIFIED PUNCHES • Punch in and out with a simple hold-to-confirm control • Your location is checked against approved job site boundaries for punch-in and punch-out • Punch-out on a personal device is blocked when you are outside your assigned job site (kiosk devices at a fixed site are exempt) • A front-camera photo helps verify attendance at punch in and punch out • See a live shift timer while you are on the clock BUILT FOR THE FIELD • Works when connectivity is limited—punches are saved on your device and sync automatically when you are back online • View connection status and how many punches are waiting to upload • Pull to refresh job sites and keep site data up to date TIME OFF REQUESTS • Submit time off requests directly from the app and track their status • Choose from the leave types your employer offers • Get notified when a request is approved, denied, or needs attention COMPANY POLICIES • Read company policies published by your employer • Acknowledge policies that require your confirmation • Always have the latest version on hand COMPANY MESSAGES • Read work-related news, updates, and important notices from your employer in one place • Stay informed about schedule changes, policy updates, and other announcements that affect your job • Company communications are delivered inside the app—no need to hunt through personal email for critical updates YOUR SHIFT HISTORY • Review recent punch in/out times and durations in an easy-to-read format • See which records are synced and which are still pending upload MANAGEMENT TOOLS (AUTHORIZED USERS) • Dashboard view of who is working now, open shifts, and upcoming time off • Pending items for the current pay period that need attention • Time card review for employees you are authorized to manage PROFILE & DEVICE SETTINGS • View your profile information and request changes • Choose light or dark appearance • Optional kiosk mode for shared devices at a fixed job site (for authorized setups) AVAILABLE IN MULTIPLE LANGUAGES Unicforce is available in English, Spanish, and Portuguese. WHO CAN USE UNICFORCE Unicforce is for employees of businesses that use Unicforce. If you don't have credentials, contact your employer's Director or HR. PERMISSIONS Location is used only to confirm you are at an approved job site when punching in or out. The camera is used only to capture your photo during a punch. Notifications, if enabled, alert you to new messages, policy updates, and time off status changes. Unicforce does not record audio. SUPPORT For account access, job site, or punch issues, contact your employer's Director.