AssetBlox vs Help Desk+

The AssetBlox App from Indigo Mountain is designed specifically and solely for use with the AssetBlox Appliance. The AssetBlox App has been designed to allow customers to scan their Assets and update any field they have created for their Asset Types. For full functionality customers are able to purchase and install an AssetBlox Virtual Appliance, which will host, connect and enable locally the number of licensed devices procured for use. Once downloaded, the AssetBlox App on the initial login screen, will have a Demo Button available, which will connect to the Demo AssetBlox Appliance in the Cloud. For the purpose of testing the AssetBlox App we have made available some sample barcodes, which can be downloaded, printed and scanned. The sample barcodes are found here: https://indigomountain.co.uk/scanme These barcodes are working barcodes and will successfully retrieve Data from the Demo Asset Blox Appliance. To complete the demo you are then able to re-scan the Asset barcode to verify that the data has changed. Also, you can log onto the Demo Appliance at https://assetblox.indigomountain.co.uk/admin/ Username - assetblox@indigomountain.co.uk Password - assetblox This will give you user access the demo Appliance and can view your assets being created / updated.

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/