Help Desk+ vs Spiceworks Help Desk

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips. Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Help Desk for IT Pros. RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more - Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments ..and you’ll be off-and-running and able to take your tickets and users with you!