Asset Tiger vs Spiceworks Help Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asset Tiger
This app helps businesses track equipment and inventory to prevent loss and reduce costs. It provides real-time stock records, financial reporting, and alerts for important dates like lease expirations or maintenance needs. Manage unlimited assets and users with this customizable solution.
- Track equipment and inventory
- Real-time stock records
- Financial reporting
- Depreciation tracking
- Customizable alerts
- Barcode scanning
- Check in/out equipment
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AssetTiger - the most complete application for tracking your equipment and other assets. Keeping track of a large inventory has always been a challenge. So called ‘ghost inventory’ - items that either can't be found or have been rendered unusable - can easily go unnoticed and suck your company's resources. Using AssetTiger will give you an up-to-the-minute accurate record of your stocks - saving you time, money and hassle. And no more overpaying of taxes and insurance for items which are simply not in use. Start by inputting your assets into AssetTiger by uploading a database or adding them individually with the help of a scanner and once they are in the system, you can create financial reports tailored for your business. You can track depreciation, and you can set up alerts for all sorts of things. For example lease or warranty expiration, when maintenance is required, and when assets that you lent out are due for check in. With AssetTiger your asset information is available wherever you are. As long as you can connect to the internet, you can connect to your database either through AssetTiger website or with our AssetTiger smartphone app which turns your phone into both - a barcode scanner and a mobile inventory. Use AssetTiger to check equipment out and check it back in. It couldn't be easier. And your company will never outgrow AssetTiger because use of the application is limitless. Track unlimited assets for unlimited users. Create unlimited alerts and use AssetTiger to create as many reports as you like. Streamline your business and stay on top of your belongings with one handy customizable application you can tailor to your specific needs. Over 30,000 organizations actively manage their assets using AssetTiger. Are you the next one?
Spiceworks Help Desk
Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.
- Manage help desk tickets
- Respond to tickets
- Create new tickets
- Assign tickets
- Ticket notifications
- Manage users
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Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips. Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Help Desk for IT Pros. RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more - Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments ..and you’ll be off-and-running and able to take your tickets and users with you!
Screenshots
Verdict
The clearest difference is rating: Asset Tiger at 3.2 against Spiceworks Help Desk's 1.8. Asset Tiger also leads on review sentiment (30% vs 6%). Spiceworks Help Desk's advantage is update cadence (every 5 weeks vs every 6 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Asset Tiger holds the better App Store score, 3.2 against 1.8. Both are backed by a comparable volume of ratings — 49 and 63 respectively. Written reviews point the same way: 30% of Asset Tiger's written reviews are positive against 6% of Spiceworks Help Desk's.
Asset Tiger ships an update every 6 months, Spiceworks Help Desk every 5 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Asset Tiger | Spiceworks Help Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (49 ratings) — better | 1.8 (63 ratings) |
| Positive reviews | 30.2% of reviews — better | 6.5% of reviews |
| Number of ratings | 49 | 63 — better |
| Update frequency | Every 6 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 4 MB | 6 MB |
| Age rating | 4+ | 17+ |
| Developer | XpressMyself.com LLC | Spiceworks, Inc. |
Customer experience
Asset Tiger
Spiceworks Help Desk
Bugs and requests
Asset Tiger
Not enough reviews yet to summarise bugs or requests.
Spiceworks Help Desk
Reported bugs
27 issues- Unable to sign into mobile app
- Notifications fail to deliver
- Notifications result in 404 error
- App logs out repeatedly
- App crashes on reply
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- 404 error when clicking notifications
- Errors when closing tickets
- Unable to send messages to update tickets
- App freezes on login
- Tickets are missing on the mobile app
- App doesn't work on iPad
- Tapping notification leads to an error
- Cannot send a response to tickets
- Push notifications are useless hyperlinks
- App doesn't work on iPad
- Cannot login using Google credentials
- Basic functionality is bugged/missing
- App is phone format only, no iPad version
- Ads are too close to send button
- Reply function doesn't work
- Creating a ticket for another user doesn't always work
- Responding to tickets is broken
- Back button opens advertisement
- App doesn't load, spins endlessly
- Due date not saved
- Cannot accept tickets
- App is not syncing
Requested features
12 requests- Make the app open source
- Add dark mode
- Add iPad support
- Add Google SSO
- Improve multi-account support
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- Add API for automation
- Custom mail server settings
- Improve UI/UX
- Fix notification repetition
- Allow ticket deletion/merging
- Improve search functionality
- Add loading/splash screen
In-app purchases
Asset Tiger
No in-app purchases
Spiceworks Help Desk
No in-app purchases
Questions
Is Asset Tiger free?
Is Spiceworks Help Desk free?
Which has better reviews, Asset Tiger or Spiceworks Help Desk?
Do Asset Tiger or Spiceworks Help Desk have ads?
Which is updated more often, Asset Tiger or Spiceworks Help Desk?
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