HappyFox Help Desk 2.0 vs Help Desk+

HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software. HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals. What you can do with HappyFox Helpdesk 2.0 App: - Access your support tickets on mobile - Quick access to the “My Pending” tickets list - Filter and view tickets by Categories and Status - View complete Ticket Details and Ticket History - Respond to customers quickly by adding Ticket Updates - Add Private Notes to collaborate with other support agents - Track your weekly performance Your HappyFox tickets are at your fingertips. Literally!

This amazing app is the fastest and easiest way to create service tickets, change requests and incidents on the go that allow multiple users to work together in the most simple way. Whether you provide services, support, build or repair products, it is ideal for managing project incidents and customer support services, teamwork, and self-work. Specially designed for small businesses and organizations of any kind, it is highly customizable and easy to use. CUSTOMIZABLE • Create your own set of custom attributes for views and reports. • Customize reports for your brand needs (fonts, header, footer, colors and logo). • Show the user photo or company logo on sign in. • Theme color. SECURITY • Manage users, assign roles and monitor access. • Authorize each device before use. • Allow Face ID, for fast and secure access. ROLES, ACCESS LISTS and BRANCHES • Predefined roles are the easiest way to limit users to performing a specific task, such as viewing, adding, or updating data. • Access lists allow you to group users, roles, and branches to grant security efficiently. • Branches allow mid-size businesses to separate operations by store, location, or department. BEST CHOICE This app belongs to the business series of ©Starkode apps, which are the best choice of apps at work. SUPPORT We are here to help your business make its work easy and effortless. If you have any questions or suggestions related to our apps, then contact us at support@starkode.com. Starkode membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, within your device, 24 hours a day. There are no long-term contracts or cancellation fees. We just want you to love what you do with our apps. Privacy Policy: https://starkode.com/privacy/ Terms of Use : https://starkode.com/terms/