FCSH Mobile vs AuthentiCare 2.0

Are you a First Choice by Select Health of South Carolina (Medicaid) or First Choice VIP Care Plus (Medicare-Medicaid Plan) member? Are you interested in finding out more about either of these two health plans? Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your First Choice or First Choice VIP Care Plus health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are. FEATURES The First Choice mobile app makes every provider visit easier for First Choice and First Choice VIP Care Plus members: • ID card — Get access to an electronic copy of your member ID card. • Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels. • Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment. • My Doctors — Get access to your primary care provider (PCP) and your other health care providers. • Care and program reminders — Get alerts through the app when you are missing a checkup or test. • Health history — Review up to six months of care team visits and hospital stays. • Resources — See an overview of the digital and community resources available to you. • Contact Us — Access a list of important phone numbers for the health plan. • Available in English and Spanish. FC-02122019-M-1

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment. AuthentiCare: · Verifies worker’s identity, location, service time, type of service and recipient of service. · Uses two factor authentication (device ID and user login with strong password) for user security. · Provides full encryption of data at rest and in transit for HIPAA compliance. · Has worker-specific appointment calendar with address information for scheduled visits. · Searches for nearby authorized recipients of care for unscheduled visits. · Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage. · Frontier mode allows for operation up to 7 days without having data service to synch the device. · Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval. · Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.