VZ Intelligent Track & Trace vs Field Service Dispatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VZ Intelligent Track & Trace
Easily monitor high-value assets and perishable goods with a 4G LTE tracking device. Assign devices by scanning barcodes and receive real-time data alerts on a web dashboard to prevent environmental restrictions from being exceeded.
- Assign 4G LTE tracking devices
- Scan 2D barcodes for device and product assignment
- Monitor high-value assets
- Track perishable goods
- Real-time data alerts
- Web dashboard access
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Verizon's Intelligent Track and Trace Cold Chain customers can easily assign a 4G LTE tracking device to monitor high-value assets and perishable goods in two easy steps. Step One: Scan the 2D bar code on the back of the tracking device. Step Two: Scan the 2D bar code of the product or shipment - it's that simple. Log into your subscription based Web dashboard to view real-time data alerts once a device is assigned. Real-time data alerts enable proactive response before product environmental restrictions are exceeded. Not a customer yet, but interested in learning more? Speak with an Intelligent Track and Trace expert by calling 1-877-297-7816.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
Screenshots
Verdict
The clearest difference is monetization model: Field Service Dispatch at free against VZ Intelligent Track & Trace's subscription. Field Service Dispatch also leads on ratings volume (107 vs 1). VZ Intelligent Track & Trace's advantage is rating (5.0 vs 4.6) and iOS requirement (10.2 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VZ Intelligent Track & Trace holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Field Service Dispatch has 107 ratings behind it against 1, so its average is the more settled of the two.
| Parameter | VZ Intelligent Track & Trace | Field Service Dispatch |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.6 (107 ratings) |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | 1 | 107 — better |
| Update frequency | — | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 10.2 — better | 17.0 |
| Further details — not scored | ||
| Size | 26 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Wireless | Verizon Connect Inc. |
Customer experience
VZ Intelligent Track & Trace
Field Service Dispatch
In-app purchases
VZ Intelligent Track & Trace
No in-app purchases
Field Service Dispatch
No in-app purchases
Questions
Is VZ Intelligent Track & Trace free?
Is Field Service Dispatch free?
Which has better reviews, VZ Intelligent Track & Trace or Field Service Dispatch?
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