Incident IQ vs Lightspeed Activate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Incident IQ
Streamline help desk operations for K-12 school districts. Submit requests, track work orders, manage assets, and log progress efficiently from any mobile device. Designed for teachers, staff, and IT teams to improve support workflows.
- Submit help requests
- Manage work orders
- Scan asset tags
- Log progress updates
- Check assets in/out
- Rapid Scan functionality
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Incident IQ users can manage help tickets and work orders with Incident IQ Mobile. Empower teachers and building staff to submit help requests in seconds from a mobile device. Support teams can log progress on work orders, scan asset tags using a device camera, and post updates on work in progress. IT teams can check assets in and out by scanning devices using Incident IQ Mobile’s Rapid Scan functionality. About Incident IQ: Incident IQ is a workflow management platform built for K-12 school districts. Incident IQ brings support operations to a unified platform with tools for K-12 IT, facilities, HR, and event management teams. **Note: An Incident IQ account is required to use this app.**
Lightspeed Activate
This educational app allows teachers to remotely control classroom audio systems, listen to student groups, and communicate with them. It also enables recording of teaching and learning moments for later review.
- Control classroom audio system
- Listen to student groups
- Communicate with student groups
- Record audio and video
- Gain insights into student learning
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Lightspeed Activate app pairs with a Lightspeed Instructional Audio system to control the Activate System, record video and audio in the classroom, and other advanced features. From their iOS device, teachers can simultaneously select individual 2-way audio Pods to listen into student small group collaboration, gaining critical insights to the learning process. Teachers can also speak to individual groups and enable student sharing from the palm of the hand. Finally, within the app, teachers can capture audio and video recordings of critical teaching and learning moments in the classroom.
Screenshots
Verdict
The clearest difference is rating: Lightspeed Activate at 4.3 against Incident IQ's 2.1. Incident IQ's advantage is update cadence (every 3 months vs every 7 months) and ratings volume (62 vs 6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lightspeed Activate holds the better App Store score, 4.3 against 2.1. That said, the two scores are not equally well evidenced: Incident IQ has 62 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 1% of Incident IQ's written reviews are positive against 0% of Lightspeed Activate's, so the app with the better star average is not the one people write more warmly about.
Incident IQ ships an update every 3 months, Lightspeed Activate every 7 months. The most recent releases landed on October 19, 2026 and October 4, 2026 respectively.
| Parameter | Incident IQ | Lightspeed Activate |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (62 ratings) | 4.3 (6 ratings) — better |
| Positive reviews | 1.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 62 — better | 6 |
| Update frequency | Every 3 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 165 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Incident IQ, LLC | Lightspeed Technologies Inc. |
Customer experience
Incident IQ
Lightspeed Activate
In-app purchases
Incident IQ
No in-app purchases
Lightspeed Activate
No in-app purchases
Questions
Is Incident IQ free?
Is Lightspeed Activate free?
Which has better reviews, Incident IQ or Lightspeed Activate?
Do Incident IQ or Lightspeed Activate have ads?
Which is updated more often, Incident IQ or Lightspeed Activate?
Other comparisons
