Comparison

Incident IQ vs Schoolrunner 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Incident IQ

Streamline help desk operations for K-12 school districts. Submit requests, track work orders, manage assets, and log progress efficiently from any mobile device. Designed for teachers, staff, and IT teams to improve support workflows.

Highlights
  • Submit help requests
  • Manage work orders
  • Scan asset tags
  • Log progress updates
  • Check assets in/out
  • Rapid Scan functionality
Features
Read full description

Incident IQ users can manage help tickets and work orders with Incident IQ Mobile. Empower teachers and building staff to submit help requests in seconds from a mobile device. Support teams can log progress on work orders, scan asset tags using a device camera, and post updates on work in progress. IT teams can check assets in and out by scanning devices using Incident IQ Mobile’s Rapid Scan functionality. About Incident IQ: Incident IQ is a workflow management platform built for K-12 school districts. Incident IQ brings support operations to a unified platform with tools for K-12 IT, facilities, HR, and event management teams. **Note: An Incident IQ account is required to use this app.**

About

Schoolrunner 2.0

This app streamlines school administration for staff, students, and guardians. It offers quick logging of student behaviors, attendance tracking, and communication tools like call/email logging and in-app messaging. Users can also access student profiles and search for school-related information.

Highlights
  • Log student behaviors
  • Track class attendance
  • Log calls and emails
  • Send in-app messages to guardians
  • View and update student profiles
  • Search for students and groups
Features
Read full description

** Please note: you must be a staff member, student, or guardian at a Schoolrunner partner school to access the Schoolrunner mobile app. ** The Schoolrunner mobile app is a convenient companion to our full-featured web app. Our mobile app has these features to make teachers' days easier: Behaviors – Quickly give 1 or more behaviors to 1 or more students. See your most relevant groups right away or easily search for anyone. Save favorites and see your most recently given behaviors for even quicker tracking. View and edit behaviors you've given from the app today. Choose whether to play sounds when giving behaviors. Class Attendance – See your class sections or search for any other section. Log attendance with a few taps and see your class attendance percentage update in real time. Communication – Automatically log calls and emails placed from the Schoolrunner mobile app with details such as topic, mood, and comments. Manually log communications without having to make a call. View all communications for a student whether logged by you or someone else. In-App Messaging: send messages to guardians of students in a group/homeroom/section, or to all guardians of a particular student. Choose to accept replies from guardians or restrict to no-reply announcements. Change your language to automatically translate incoming messages into your home language. Student Profile - A work in progress. View and update student photos with your device's camera or photo library to add faces to names. View pertinent information like homeroom, birthday, and alerts. Search - Quickly find any student group, section, or student at your school. Star the most important groups for quick access and manage your notification preferences for them. Go directly to the Attendance, Behaviors, Communications, and Student pages from search results.

Screenshots

Incident IQ3 screens
Schoolrunner 2.04 screens

Verdict

The call

The clearest difference is rating: Schoolrunner 2.0 at 2.0 against Incident IQ's 1.6. Schoolrunner 2.0 also leads on update cadence (monthly vs every 3 months) and review sentiment (12% vs 1%). Incident IQ's advantage is iOS requirement (13.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Schoolrunner 2.0 holds the better App Store score, 2.0 against 1.6. Both are backed by a comparable volume of ratings — 108 and 114 respectively. Written reviews point the same way: 1% of Incident IQ's written reviews are positive against 12% of Schoolrunner 2.0's.

UpkeepUpdate frequency

Incident IQ ships an update every 3 months, Schoolrunner 2.0 monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Incident IQ versus Schoolrunner 2.0: the parameters behind the verdict, then further details
ParameterIncident IQSchoolrunner 2.0
PriceFreeFree
Rating1.6 (108 ratings)2.0 (114 ratings) — better
Positive reviews1.5% of reviews11.5% of reviews — better
Number of ratings108114 — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size165 MB43 MB
Age rating4+4+
DeveloperIncident IQ, LLCSchoolMint

Customer experience

Incident IQ

All ratings62 ratings
Positive22.6%
Neutral4.8%
Negative72.6%
Written reviews67 reviews
Positive1.5%
Neutral6.0%
Negative92.5%

Schoolrunner 2.0

All ratings113 ratings
Positive23.0%
Neutral4.4%
Negative72.6%
Written reviews26 reviews
Positive11.5%
Neutral0.0%
Negative88.5%

In-app purchases

None

Incident IQ

No in-app purchases

None

Schoolrunner 2.0

No in-app purchases

Questions

Is Incident IQ free?
Incident IQ is free to download, with no in-app purchases.
Is Schoolrunner 2.0 free?
Schoolrunner 2.0 is free to download, with no in-app purchases.
Which has better reviews, Incident IQ or Schoolrunner 2.0?
Schoolrunner 2.0 is rated higher. Incident IQ averages 1.6 out of 5 from 108 ratings, while Schoolrunner 2.0 averages 2.0 from 114 ratings.
Do Incident IQ or Schoolrunner 2.0 have ads?
Neither Incident IQ nor Schoolrunner 2.0 shows ads.
Which is updated more often, Incident IQ or Schoolrunner 2.0?
Incident IQ ships an update every 3 months, and Schoolrunner 2.0 monthly. Most recently, Incident IQ was updated on November 6, 2026 and Schoolrunner 2.0 on November 3, 2026.

Other comparisons