UniTel Voice vs NEXT Classic

Run your business from anywhere with Unitel Voice, the business number and virtual phone system app designed for entrepreneurs, startups, and small business owners. Get a local or toll-free business number on your mobile device and access all the features of a professional phone system — simple, affordable, and backed by free, personal, USA-based support. Features: * Separate personal calls from business calls * Answer calls on your business line * Make calls showing your business number * Call fellow employees on their extension * Transfer callers to fellow employees * Check business voicemail messages * View contacts, call logs & history * Send & receive fax messages * Use 3-way conference calling * Manage your phone system’s features FAQs: 1. What is Unitel Voice? Unitel Voice is the business builder’s phone system — a complete virtual phone system you can manage from your computer or smartphone without any IT help. You get a local or toll-free business number, call routing, voicemail, and extensions so you can handle business calls like a pro. Whether you’re working from your home office, a coworking space, or your car, Unitel Voice keeps you connected and sounding professional. It’s easy to set up, simple to use, and backed by real U.S.-based support whenever you need help. No contracts, no commitments — just the tools you need to grow your business from anywhere. 2. How is Unitel Voice different than other business number & phone system apps? Unitel Voice isn’t built for big corporations with IT departments and endless budgets. It’s built for business builders — entrepreneurs who need something they can set up themselves, use from anywhere, and rely on to sound professional. There’s no complicated setup. No hardware to install. No contracts to lock you in. Just a local or toll-free number, easy call routing, and all the features you need to run your business on your terms. And if you ever need help? You get live, one-on-one support from a real person based right here in the U.S. That’s what sets Unitel Voice apart. It’s not just a phone system, it’s your business line, your customer experience, and your connection to growth. 3. How do I log in to the app? To log in, first create your employee extension. Then use your extension’s login credentials to sign in. (Note: your admin login created at signup will not work in the app.) 4. How do I ensure high call quality? For the best experience, use a strong Wi-Fi connection. If Wi-Fi isn’t available, the app uses your cellular data. Like all VoIP apps, weak Wi-Fi or poor data signal can affect call quality. 5. Is the Unitel Voice app free? Yes. The app is included free with all Unitel Voice business phone system plans. 6. Do I have to use the Unitel Voice mobile app? No. Unitel Voice can forward calls to any phone number or device (even landlines and old-school cell phones). We also offer the Unitel Voice Office plan for softphones and IP desk phones. 7. How does this app help my business? It gives you full access to your business phone system anywhere, turning your personal smartphone into your office phone — complete with the professional features of a desk phone. 8. Can everyone on my team use this app? Yes. Every user with their own employee extension can access and use the app to manage business calls. With Unitel Voice, each user has their own extension.

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the NEXT Classic app empowers you to create seamless customer experiences right from your mobile device With NEXT Classic, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.