Comparison

BlueDiamond™ Mobile Elite vs Mobile Security User

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BlueDiamond™ Mobile Elite

Transform your smartphone into a secure access control device. This platform enables touchless entry to buildings by leveraging mobile credentials via Bluetooth or NFC, reducing the need for physical access cards.

Highlights
  • Touchless access experience
  • Smartphone as access device
  • Bluetooth and NFC credentials
  • Multi-technology readers
  • Secure access control
Features
Read full description

The BlueDiamond platform offers a complete, next-generation access control experience with multi-technology readers, a feature-rich mobile app, and NFC Wallet-Based mobile credentials.

About

Mobile Security User

Enhance workplace safety with this app. Employees can use their phones as mobile IDs, receive security alerts, share media, and participate in evacuations. It integrates with other security systems for comprehensive enterprise solutions.

Highlights
  • Mobile photo ID and credential
  • Security notifications and alerts
  • Crowdsourced media sharing
  • Evacuation mustering
  • Access level approval workflow
  • Threat level management
Features
Read full description

Mobile Security User is a mobile application that enhances safety and security, designed to be used by everyone in the workplace. With Mobile Security User, employees can receive notifications from security personnel, utilize their phone as a mobile photo ID or mobile credential using HID Origo services integrated with NetBox version 5.3 or later, share crowdsourced media, raise or lower threat levels, and muster during an evacuation event. Mobile Security User features tight integration with Mobile Security Professional, making them an ideal pairing in enterprise deployments. Mobile Security User features a mobile photo ID to enable users to identify themselves, streamlining access throughout a building or campus. The photo ID also includes an individualized QR code for use during evacuations. Users can also take a variety of actions within the app such as calling security, escalating a threat (which can initiate a lockdown) as well as self-mustering in the event the user is not present for an ongoing evacuation. Mobile Security User can also receive notifications. Notifications can be sent to individuals or groups of people using Mobile Security User from Magic Monitor, NetBox and Mobile Security Professional via the Cumulus cloud service. Mobile Security User supports the ability to share crowdsourced media captured on smartphones. Using the app, users can upload media to the Cumulus cloud platform where it can then be downloaded, curated and viewed alongside recorded security footage on a Magic Monitor. The app also features an access level approval workflow. Administrators can create a tiered approval group whose members are able to approve access levels assigned to cardholders directly from Mobile Security User. The notification for approval can be approved, denied or ignored. When ignored, the notification will move to the next person assigned in the approval group.

Screenshots

BlueDiamond™ Mobile Elite4 screens
Mobile Security User4 screens

Verdict

The call

The clearest difference is rating: BlueDiamond™ Mobile Elite at 4.3 against Mobile Security User's 1.0. BlueDiamond™ Mobile Elite also leads on ratings volume (2.9K vs 3) and review sentiment (21% vs 0%). Mobile Security User's advantage is update cadence (every 2 months vs every 5 months) and iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BlueDiamond™ Mobile Elite holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: BlueDiamond™ Mobile Elite has 2.9K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 21% of BlueDiamond™ Mobile Elite's written reviews are positive against 0% of Mobile Security User's.

UpkeepUpdate frequency

BlueDiamond™ Mobile Elite ships an update every 5 months, Mobile Security User every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard5 real differences · 5 level
BlueDiamond™ Mobile Elite versus Mobile Security User: the parameters behind the verdict, then further details
ParameterBlueDiamond™ Mobile EliteMobile Security User
PriceFreeFree
Rating4.3 (2.9K ratings) — better1.0 (3 ratings)
Positive reviews21.3% of reviews — better0.0% of reviews
Number of ratings2.9K — better3
Update frequencyEvery 5 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, Apple WatchiPhone, iPad, iPod — better
Requires iOS18.012.0 — better
Further details — not scored
Size184 MB38 MB
Age rating4+4+
DeveloperCarrier Fire & Security Americas CorporationCarrier Fire & Security Americas Corporation

Customer experience

BlueDiamond™ Mobile Elite

All ratings2,913 ratings
Positive82.5%
Neutral3.8%
Negative13.7%
Written reviews61 reviews
Positive21.3%
Neutral8.2%
Negative70.5%

Mobile Security User

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

BlueDiamond™ Mobile Elite

Reported bugs

3 issues
  • App disables itself after inactivity
  • Causes issues with Apple Pay
  • Fails to recognize doors/access points

Requested features

3 requests
  • Apple Watch app support
  • Improved stability and reliability
  • Better integration with access readers

Mobile Security User

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BlueDiamond™ Mobile Elite

No in-app purchases

None

Mobile Security User

No in-app purchases

Questions

Is BlueDiamond™ Mobile Elite free?
BlueDiamond™ Mobile Elite is free to download, with no in-app purchases.
Is Mobile Security User free?
Mobile Security User is free to download, with no in-app purchases.
Which has better reviews, BlueDiamond™ Mobile Elite or Mobile Security User?
BlueDiamond™ Mobile Elite is rated higher. BlueDiamond™ Mobile Elite averages 4.3 out of 5 from 2.9K ratings, while Mobile Security User averages 1.0 from 3 ratings.
Do BlueDiamond™ Mobile Elite or Mobile Security User have ads?
Neither BlueDiamond™ Mobile Elite nor Mobile Security User shows ads.
Which is updated more often, BlueDiamond™ Mobile Elite or Mobile Security User?
BlueDiamond™ Mobile Elite ships an update every 5 months, and Mobile Security User every 2 months. Most recently, BlueDiamond™ Mobile Elite was updated on September 24, 2026 and Mobile Security User on September 22, 2026.

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