BlueDiamond™ Mobile Elite vs Mobile Security User
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BlueDiamond™ Mobile Elite
Transform your smartphone into a secure access control device. This platform enables touchless entry to buildings by leveraging mobile credentials via Bluetooth or NFC, reducing the need for physical access cards.
- Touchless access experience
- Smartphone as access device
- Bluetooth and NFC credentials
- Multi-technology readers
- Secure access control
Read full descriptionHide full description
The BlueDiamond platform offers a complete, next-generation access control experience with multi-technology readers, a feature-rich mobile app, and NFC Wallet-Based mobile credentials.
Mobile Security User
Enhance workplace safety with this app. Employees can use their phones as mobile IDs, receive security alerts, share media, and participate in evacuations. It integrates with other security systems for comprehensive enterprise solutions.
- Mobile photo ID and credential
- Security notifications and alerts
- Crowdsourced media sharing
- Evacuation mustering
- Access level approval workflow
- Threat level management
Read full descriptionHide full description
Mobile Security User is a mobile application that enhances safety and security, designed to be used by everyone in the workplace. With Mobile Security User, employees can receive notifications from security personnel, utilize their phone as a mobile photo ID or mobile credential using HID Origo services integrated with NetBox version 5.3 or later, share crowdsourced media, raise or lower threat levels, and muster during an evacuation event. Mobile Security User features tight integration with Mobile Security Professional, making them an ideal pairing in enterprise deployments. Mobile Security User features a mobile photo ID to enable users to identify themselves, streamlining access throughout a building or campus. The photo ID also includes an individualized QR code for use during evacuations. Users can also take a variety of actions within the app such as calling security, escalating a threat (which can initiate a lockdown) as well as self-mustering in the event the user is not present for an ongoing evacuation. Mobile Security User can also receive notifications. Notifications can be sent to individuals or groups of people using Mobile Security User from Magic Monitor, NetBox and Mobile Security Professional via the Cumulus cloud service. Mobile Security User supports the ability to share crowdsourced media captured on smartphones. Using the app, users can upload media to the Cumulus cloud platform where it can then be downloaded, curated and viewed alongside recorded security footage on a Magic Monitor. The app also features an access level approval workflow. Administrators can create a tiered approval group whose members are able to approve access levels assigned to cardholders directly from Mobile Security User. The notification for approval can be approved, denied or ignored. When ignored, the notification will move to the next person assigned in the approval group.
Screenshots
Verdict
The clearest difference is rating: BlueDiamond™ Mobile Elite at 4.3 against Mobile Security User's 1.0. BlueDiamond™ Mobile Elite also leads on ratings volume (2.9K vs 3) and review sentiment (21% vs 0%). Mobile Security User's advantage is update cadence (every 2 months vs every 5 months) and iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BlueDiamond™ Mobile Elite holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: BlueDiamond™ Mobile Elite has 2.9K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 21% of BlueDiamond™ Mobile Elite's written reviews are positive against 0% of Mobile Security User's.
BlueDiamond™ Mobile Elite ships an update every 5 months, Mobile Security User every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | BlueDiamond™ Mobile Elite | Mobile Security User |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (2.9K ratings) — better | 1.0 (3 ratings) |
| Positive reviews | 21.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.9K — better | 3 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 184 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Carrier Fire & Security Americas Corporation | Carrier Fire & Security Americas Corporation |
Customer experience
BlueDiamond™ Mobile Elite
Mobile Security User
Bugs and requests
BlueDiamond™ Mobile Elite
Reported bugs
3 issues- App disables itself after inactivity
- Causes issues with Apple Pay
- Fails to recognize doors/access points
Requested features
3 requests- Apple Watch app support
- Improved stability and reliability
- Better integration with access readers
Mobile Security User
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BlueDiamond™ Mobile Elite
No in-app purchases
Mobile Security User
No in-app purchases
Questions
Is BlueDiamond™ Mobile Elite free?
Is Mobile Security User free?
Which has better reviews, BlueDiamond™ Mobile Elite or Mobile Security User?
Do BlueDiamond™ Mobile Elite or Mobile Security User have ads?
Which is updated more often, BlueDiamond™ Mobile Elite or Mobile Security User?
Other comparisons















