mWorkOrder vs SmartBook Service

The mWorkOrder mobile app is a part of the work order management software suite. This tool connects back-end work order management with floor- or field-based technicians to streamline how work orders are assigned, tracked, resolved, and reported. With secure access to the full work order scope, technicians can review histories and study asset information to quickly diagnose and repair issues. Mobilize your workforce, automate work order processes, and bridge informational gaps to increase productivity Bring pinpoint accuracy to maintenance measurements and readings, and extend the life of your mission-critical equipment Analyze trends and implement proactive maintenance to ensure safety and compliance across the enterprise Develop a repository of accurate performance and business data to identify energy waste and lower operational costs.

SmartBook Service is a field service solution that allows engineers to create, maintain and manage their day-to-day jobs while out in the field. This feature rich app will enable you to improve user productivity, accelerate billing cycles and reduce error prone paperwork. How it works; - Jobs are entered and allocated to Engineers either in the office or out on the road. - Engineers access jobs through the app. - Engineers complete jobs to include time spent, job comments, serial numbers, customer signature, images, parts used etc. - A service report is then emailed to the customer. - Office personnel view the completed job details. Features and benefits; - Improved job allocation and management. - Improved customer service. - Reduction in operating costs and accelerated billing cycles. - Reduction in error prone paperwork. - Increased visibility of mobile workforce. - Image capture and Electronic Signature capture. - View historical service data. - Parts allocation. - Customisable.